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Reviews from Guests

4.0/5

tripadvisor

221

Reviews

from real guests

178chloeh

1

/

5

This is not a family friendly location. Do not stay here if you have children or value peace and quiet. Our first night we heard exceptionally loud music- we were told it was for a wedding at the venue next door and it wouldn’t happen again. We have now had blaring music and fireworks almost every night of our stay and have been unable to sleep until after midnight with small children. The food is terrible and made a member of our family sick. The rooms are in desperate need of refurbishment- we had tiles fall from the doorway when opened above our heads, pool tiles missing or falling off when we were in the pool, and the rooms are in desperate need of a deep clean. The flooring is very slippery and our children have fallen a number of times during our stay despite being careful. There are 90 stairs to the “beachfront” that only opens after 2pm and isn’t safe for children to access. The staff are friendly and approachable but this cannot make up for the issues over our stay.

Journey358611

2

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5

This place is not a 5 star resort. It is very run down. The rooms, particularly bathrooms are filthy. On arrival, the beds had hairs in them and sheets marked. The shower was full of black grime. The balcony door didn't shut properly a wind whistled through blowing the curtains every night we had to sleep with the door open to stop it. The balcony just two chairs and a table and the plants were just hanging on. No mulch or anything just a few half dead plans in soil. The decor around the common areas of hotel is not in great shape either The restaurant was a dead zone out of breakfast..no atmosphere at all or nice place for a drink even. The beach bars were windy and outside and no atmosphere either nobody was using them - people must go out! The clincher that makes you feel like you are in a some 2 star resort was with the luxury escapes deal you have to carry around a bit of paper with you to every meal and they tick off every entree...main.. cocktail. They ask you do you have your form. I repeat this is not a 5 star hotel!! This is some sort of scam. Food is average outside of breakfast. The best thing here is the staff, they are beautiful and couldn't have been better. stars are for them. Pool or even the resort doesn't get any sun after about 2pm.

DenGourmand

5

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5

We stayed here one night before moving on to our niece's wedding venue situated at nearby Glamp Nusa. We would have liked to stay longer. Check-in was in typical Balinese style, with a warm welcome, refreshing hand towel and welcome drink. Luggage service was outstanding, as was the golf cart style transport from the main building to the building housing the guest rooms. The room was spacious and comfortable, with a beautiful view of the crashing surf below. Comfy bed, great water pressure, quick and efficient room service of a very tasty dinner. Six bottles of spring water, minibar soft drinks and in-room coffee and tea all included in room price. Excellent buffet breakfast with a great variety of choices and made to order eggs. Would highly recommend if you need a great place to stay before a wedding at Glamp Nusa, or if you are just visiting this area of Bali.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi