Best Western Resort Kuta

3.0 / 5

•

No.118 Jalan Kubu Anyar Banjar Anyar Kuta Bali 80361

Reviews from Guests

3.0/5

687

Reviews

from real guests

femmyo325

The hygiene & care of the room was very poor. We booked 3 rooms and stayed 4 mlm. Hotel facilities: - The pool is dirty. - Lift lights are gone on day 3 we stayed and didn't fix until we got home - Outdoor AC outside the room, the water leaks, the floor is wet. Very dangerous for us who carry ortu. Room facilities: - Room 1: It's dead, the water doesn't go on, the soap dispenser isn't used, the towels aren't provided, the water is very dirty. Room 2: There's a worm in the bed, a big ripped shower hose, no bath. The sprei happened to be interested in the open, we saw the spring bed very dirty and hairy. Room 3: The room smells very sharp, towels are not provided until repeated on day 2. I complained to the receptionist, answered no manager and supervisor at 11 pm. We're asleep and don't wait until tsb. Tomorrow again with no towels. But until we get home, no manager apologizes to us. Even one of his technicians went to the room telling me that the hotel wanted to renovate a bln dpn. We feel very damaged, if the hotel wants to be renovated, then all damage is left alone. It's ruining our vacation.

91hedij

Good atmosphere, relaxing, good people, good place, yummy food, recommend to spend time with family and friends, excellence

Linahuwan

They don't clean my room. Many stuffs already broken, very low quality. Food also bad. Never stay again. Very disappointed.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Entertainment Staff

Contactless check-in/out

Nightclub/DJ

First aid kit

Valet Parking

Elevator

Daily Housekeeping

Restaurant [halal]

Business Center

Anti-viral cleaning products

Body thermometer

Asian breakfast

Air conditioning in public area

Snack Bar

Staff trained in safety protocol

Western breakfast

Finnish Spoken

Pool facilities

Indonesian Spoken

Hypoallergenic room available

Special Diet Meals (upon request)

Halal breakfast

Breakfast in the Room

Hot water linen and laundry washing

Protective screens in common areas

Temperature check for guests and staff

Poolside bar

Game Room

Doctor/nurse on call

Convenience Store (on site)

Swimming pool

Shared stationery removed

Non-smoking Rooms

Room sanitization opt-out available

Garden

Hand sanitizer

English Spoken

Facilities for Disabled Guests

Massage

Terrace

Cashless payment service

Korean Spoken

Sterilizing equipment

Sanitized kitchen and tableware items

Tours

Computer station

Ironing Service

Professional-grade sanitizing services

Cash withdrawal

Full american breakfast

Library

Bulgarian Spoken

Icelandic Spoken

24-Hour Front Desk

Daily disinfection in all rooms

Laundry

Security [24-hour]

Karaoke

Guest rooms seal after sanitization

Car park [free of charge]

Hair/Beauty Salon

Rooms sanitized between stays

Dry Cleaning

Physical distancing of at least 1 meter

Norwegian Spoken

German Spoken

Hungarian Spoken

Dutch Spoken

Swimming pool [outdoor]

Shared Lounge/TV Area

Wi-Fi in public areas

Safe dining setup

Invoice provided

Portuguese Spoken

Public bath

Spanish Spoken

Face coverings on staff

Malay Spoken

Room service [24-hour]

Restaurant

Daily disinfection in common areas

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Entertainment Staff

Contactless check-in/out

Nightclub/DJ

First aid kit

Valet Parking

Elevator

Daily Housekeeping

Restaurant [halal]

Business Center

Anti-viral cleaning products

Body thermometer

Asian breakfast

Air conditioning in public area

10 Available Room Types

Superior Room, 1 King Bed, Non Smoking, City View (Shower Only)

Superior Room, 1 King Bed, Non Smoking, City View (Shower Only)

25 Square Meter

Air Conditioning

Bathrobes

Wardrobe/Closet

Tea/Coffee Maker

Complimentary tea

Desk

Electric Kettle

Exterior corridor

Free bottled water

Free instant coffee

Hair dryer

Safe

Room service [24-hour]

Ironing Facilities

Linens

Minibar

Mirror

Non-smoking

Pool facilities

Private bathroom

Refrigerator

Safety/security feature

Cable Channels

Shower

Slippers

Smoke detector

Telephone

Free Toiletries

Towels

Trash cans

Entire unit wheelchair accessible

Carpeted

Iron

Laptop workspace

Daily housekeeping

Free Wifi

Bidet

Sleep comfort items

Interconnecting Room(s) Available

Toilet

Kids shampoo

Clothes Rack

Sitting Area

Superior Room, 2 Twin Beds, Non Smoking, City View (Shower Only)

Superior Room, 2 Twin Beds, Non Smoking, City View (Shower Only)

Entire unit wheelchair accessible

Non-smoking

Carpeted

Electric Kettle

Iron

Laptop workspace

Refrigerator

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Sleep comfort items

Free Toiletries

Interconnecting Room(s) Available

Toilet

Shower

Kids shampoo

Slippers

Private bathroom

Hair dryer

Air Conditioning

Free instant coffee

Clothes Rack

Sitting Area

Room service [24-hour]

Free bottled water

Deluxe Room, 2 Twin Beds, Balcony, Pool View

Deluxe Room, 2 Twin Beds, Balcony, Pool View

Entire unit wheelchair accessible

Non-smoking

Carpeted

Electric Kettle

Iron

Laptop workspace

Refrigerator

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Balcony/Terrace

Towels

Sleep comfort items

Free Toiletries

Interconnecting Room(s) Available

Toilet

Shower

Kids shampoo

Slippers

Private bathroom

Hair dryer

Air Conditioning

Free instant coffee

Clothes Rack

Sitting Area

Room service [24-hour]

Free bottled water

Deluxe Room, 2 Twin Beds, Non Smoking, Garden View

Deluxe Room, 2 Twin Beds, Non Smoking, Garden View

Entire unit wheelchair accessible

Non-smoking

Carpeted

Electric Kettle

Iron

Laptop workspace

Refrigerator

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Telephone

Desk

Towels

Sleep comfort items

Free Toiletries

Interconnecting Room(s) Available

Toilet

Shower

Kids shampoo

Slippers

Private bathroom

Hair dryer

Air Conditioning

Free instant coffee

Clothes Rack

Sitting Area

Room service [24-hour]

Free bottled water

Double or Twin DELUXE

25 Square Meter

Facilities Details

Pool and Spa

Spa

Massage

Parking and Transportation

Valet Parking

Airport Shuttle (free)

Food & Drink

Bar

Restaurant [halal]

Asian breakfast

Snack Bar

Breakfast service

Western breakfast

Special Diet Meals (upon request)

Halal breakfast

Breakfast in the Room

Poolside bar

Full american breakfast

Buffet-Style Restaurant

Room service [24-hour]

Restaurant

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Entertainment Staff

Contactless check-in/out

Nightclub/DJ

Kids club

Air conditioning in public area

Family/child friendly

Cash withdrawal

Karaoke

Invoice provided

Business Facilities

Business Center

Meeting/Banquet Facilities

Shops

Convenience Store (on site)

Hair/Beauty Salon

Common Areas

Game Room

Terrace

Library

Shared Lounge/TV Area

Cleaning Services

First aid kit

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Staff trained in safety protocol

Hot water linen and laundry washing

Protective screens in common areas

Temperature check for guests and staff

Doctor/nurse on call

Shared stationery removed

Room sanitization opt-out available

Hand sanitizer

Cashless payment service

Sterilizing equipment

Sanitized kitchen and tableware items

Ironing Service

Professional-grade sanitizing services

Daily disinfection in all rooms

Laundry

Guest rooms seal after sanitization

Rooms sanitized between stays

Dry Cleaning

Physical distancing of at least 1 meter

Safe dining setup

Face coverings on staff

Daily disinfection in common areas

Languages Spoken

Finnish Spoken

Indonesian Spoken

English Spoken

Korean Spoken

Bulgarian Spoken

Icelandic Spoken

Norwegian Spoken

German Spoken

Hungarian Spoken

Dutch Spoken

Portuguese Spoken

Spanish Spoken

Malay Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Elevator

Family Rooms

Pool facilities

Hypoallergenic room available

All Spaces Non-Smoking (public and private)

Swimming pool

Non-smoking Rooms

Garden

Facilities for Disabled Guests

Tours

Computer station

Security [24-hour]

Car park [free of charge]

Designated Smoking Area

Swimming pool [outdoor]

Check-in [24-hour]

Public bath