Episode Kuta Bali

4.0 / 5

•

No 99 Jl. By Pass Ngurah Rai, Simpang Dewa Ruci , Kuta, Bali, 80362

Reviews from Guests

4.0/5

900

Reviews

from real guests

Udhaevan14

Stayed at Episode Kuta Bali and honestly, it felt more than just a place to sleep, it felt like being genuinely taken care of. The location is super strategic, just a short walk to Mal Bali Galeria and close to pretty much everywhere you’d want to go in Bali. Whether it’s food, shopping, or exploring, everything is within easy reach. From the moment of arrival, the experience already felt different. At the front office, I was warmly welcomed by Mb Ayumas, her kindness wasn’t just professional, it felt sincere. If you’re checking in, try to find her… she has this way of making you feel instantly comfortable, like you’ve just arrived somewhere familiar. Breakfast was another highlight. Pak Wira, the restaurant manager, along with Mb Sely, took such great care of the guests. Their hospitality truly stood out, attentive, warm, and always smiling. The breakfast spread itself was generous with plenty of variety, but what made it special was something simple is being able to enjoy Indomie in the morning. It brought a sense of home, something unexpectedly comforting in the middle of a hotel stay. And the pool… aesthetically beautiful. It’s the kind of place where you don’t just swim, you pause, you relax, and you just enjoy the moment. What made this stay memorable wasn’t just the facilities or the location, but the people. The small gestures, the genuine smiles, and the way they made everything feel personal, that’s what stays with you long after you leave. Some places give you a room. This place gives you a feeling.

JimxtrQ

Check-in at 2 PM was smooth and very fast. The staff were extremely helpful and genuinely tried their best to provide great service to guests. The room felt a bit small and slightly cramped, and the Deluxe Room does not offer any view. The bed was comfortable, although the “King Bed” was actually made by combining two single twin beds. One of the best things about this hotel is its location. It is located right next to Galleria Mall Bali, making it very convenient to find food and go shopping. Breakfast is provided for free, but it is quite simple and served in a small corner area on the 5th floor. Overall, everything was acceptable. There was nothing particularly special about the room, but the staff were super friendly and well-trained — thumbs up to the team!

ztudioasia

What a wonderful team of hospitality professionals! From first arrival in the carpark to the final goodbye after I collected the luggage I kept with them, I was treated like a "special guest", which I can assure you I am not in most senses of the word. When we walked into our first room, there was a strong pervasive smell of mould and dampness when the aircon was turned on. I am asthmatic so I had to ask if they could get us another room. The next one was perfect and we settled in wonderfully. At breakfast, I was approached by the Front Office manager and the Food/Beverage manager to extend their apologies again, for my incident at check-in (how did they know...?) and the entire team looked after us so beautifully. I truly appreciate this property, and being directly attached to he big mall is icing on the cake for sure. I will return, many more times!

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Spa

Fitness Center

Bar

Evening Entertainment

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Latvian Spoken

Contactless check-in/out

Nightclub/DJ

First aid kit

Valet Parking

Elevator

Daily Housekeeping

Room Service

Restaurant [halal]

Business Center

Hebrew Spoken

Anti-viral cleaning products

Body thermometer

Air conditioning in public area

Staff trained in safety protocol

Finnish Spoken

Indonesian Spoken

Special Diet Meals (upon request)

French Spoken

Ticket Service

Breakfast in the Room

Hot water linen and laundry washing

Protective screens in common areas

Arabic Spoken

Temperature check for guests and staff

Game Room

Doctor/nurse on call

Italian Spoken

Swimming pool

Lithuanian Spoken

Russian Spoken

Shared stationery removed

Non-smoking Rooms

Estonian Spoken

Lao Spoken

Room sanitization opt-out available

Garden

Hand sanitizer

Babysitting/Child Services

Facilities for Disabled Guests

Golf course [on-site]

Massage

Cashless payment service

Korean Spoken

Catalan Spoken

Sterilizing equipment

Danish Spoken

Sanitized kitchen and tableware items

Czech Spoken

Projector/LED display

Tours

English Spoken

Ironing Service

Professional-grade sanitizing services

Vending machine

Meeting stationery

Library

Car park [on-site]

Bulgarian Spoken

Free face masks

Icelandic Spoken

24-Hour Front Desk

Daily disinfection in all rooms

Laundry

Greek Spoken

Security [24-hour]

Karaoke

Guest rooms seal after sanitization

Car park [free of charge]

Rooms sanitized between stays

Dry Cleaning

Physical distancing of at least 1 meter

Norwegian Spoken

German Spoken

Hungarian Spoken

Dutch Spoken

Swimming pool [outdoor]

Wi-Fi in public areas

Romanian Spoken

Safe dining setup

Invoice provided

Portuguese Spoken

Face coverings on staff

Smoke-free property

Western breakfast

Restaurant

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Playground

Spa

Fitness Center

Bar

Evening Entertainment

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Latvian Spoken

Contactless check-in/out

Nightclub/DJ

First aid kit

Valet Parking

Elevator

Daily Housekeeping

Room Service

Restaurant [halal]

10 Available Room Types

Family Loft King

32 Square Meter

Electric Kettle

Bathrobes

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Room service [24-hour]

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Linens

Slippers

Socket near the bed

Tea/Coffee Maker

Complimentary tea

Free bottled water

Free instant coffee

Minibar

Refrigerator

Daily housekeeping

Desk

High floor

Sitting Area

Dining Area

Sofa

Top floor available

Trash cans

Window

Openable window

Hardwood/Parquet floors

Wardrobe/Closet

Ironing Facilities

Baby cot (upon request)

First aid kit

Safe

Smoke detector

Non-smoking

Shower

Tile/Marble floor

Free Wifi

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Sleep comfort items

Junior Suite

35 Square Meter

Electric Kettle

Bathrobes

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Room service [24-hour]

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Linens

Slippers

Socket near the bed

Tea/Coffee Maker

Complimentary tea

Free bottled water

Free instant coffee

Minibar

Refrigerator

Daily housekeeping

Desk

High floor

Interconnecting Room(s) Available

Sitting Area

Dining Area

Sofa

Top floor available

Trash cans

Window

Openable window

Hardwood/Parquet floors

Wardrobe/Closet

Ironing Facilities

Baby cot (upon request)

Safe

Smoke detector

Non-smoking

Shower

Tile/Marble floor

Free Wifi

Internet [LAN]

Sleep comfort items

FAMILY ROOM STANDARD

16 Square Meter

Deluxe Twin Room

Non-smoking

Tile/Marble floor

Electric Kettle

Blackout curtains

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Internet [LAN]

Towels

Sleep comfort items

Hair dryer

Shower

Slippers

Bathrobes

Air Conditioning

Free bottled water

Room service [24-hour]

Family Suite

54 Square Meter

Electric Kettle

Bathrobes

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Room service [24-hour]

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Linens

Slippers

Socket near the bed

Tea/Coffee Maker

Complimentary tea

Free bottled water

Free instant coffee

Minibar

Refrigerator

Daily housekeeping

Desk

Ground floor available

High floor

Interconnecting Room(s) Available

Sitting Area

Dining Area

Sofa

Trash cans

Window

Openable window

Hardwood/Parquet floors

Wardrobe/Closet

Ironing Facilities

Baby cot (upon request)

Safe

Smoke detector

Non-smoking

Shower

Facilities Details

Pool and Spa

Spa

Massage

Fitness Center

Parking and Transportation

Valet Parking

Airport Shuttle (free)

Food & Drink

Bar

Room Service

Restaurant [halal]

Breakfast service

Special Diet Meals (upon request)

Breakfast in the Room

Vending machine

Buffet-Style Restaurant

Western breakfast

Restaurant

Front Desk Services

Ticket Service

24-Hour Front Desk

Entertainment and Family Services

Contactless check-in/out

Nightclub/DJ

Kids club

Air conditioning in public area

Babysitting/Child Services

Family/child friendly

Projector/LED display

Meeting stationery

Karaoke

Playground

Invoice provided

Evening Entertainment

Smoke-free property

Business Facilities

Business Center

Meeting/Banquet Facilities

Common Areas

Game Room

Library

Cleaning Services

First aid kit

Daily Housekeeping

Anti-viral cleaning products

Body thermometer

Staff trained in safety protocol

Hot water linen and laundry washing

Protective screens in common areas

Temperature check for guests and staff

Doctor/nurse on call

Shared stationery removed

Room sanitization opt-out available

Hand sanitizer

Cashless payment service

Sterilizing equipment

Sanitized kitchen and tableware items

Ironing Service

Professional-grade sanitizing services

Free face masks

Daily disinfection in all rooms

Laundry

Guest rooms seal after sanitization

Rooms sanitized between stays

Dry Cleaning

Physical distancing of at least 1 meter

Safe dining setup

Face coverings on staff

Languages Spoken

Latvian Spoken

Hebrew Spoken

Finnish Spoken

Indonesian Spoken

French Spoken

Arabic Spoken

Italian Spoken

Lithuanian Spoken

Russian Spoken

Estonian Spoken

Lao Spoken

Korean Spoken

Catalan Spoken

Danish Spoken

Czech Spoken

English Spoken

Bulgarian Spoken

Icelandic Spoken

Greek Spoken

Norwegian Spoken

German Spoken

Hungarian Spoken

Dutch Spoken

Romanian Spoken

Portuguese Spoken

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Elevator

Family Rooms

Heating

All Spaces Non-Smoking (public and private)

Swimming pool

Non-smoking Rooms

Garden

Facilities for Disabled Guests

Golf course [on-site]

Tours

Car park [on-site]

Security [24-hour]

Car park [free of charge]

Designated Smoking Area

Swimming pool [outdoor]

Check-in [24-hour]