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Reviews from Guests

4.0/5

tripadvisor

905

Reviews

from real guests

travelbugvictoria007

5

/

5

Great short stay in spacious family room pre departure. Small pool area nice and shady in the late afternoon. Exceptionally clean, plenty of towels, comfy bed and air con worked well and appreciated the early check in. The staff couldn’t be more friendly and accommodating. We felt very well looked after and nothing was too much trouble. Also loved the location for last minute shopping, waterbomb, great restaurants and Carla spa directly next door for our spa treatments. Diane shop next door also for pop pops for the kids.

koronkoron

5

/

5

Located between Discovery Mall and Lippo Mall Kuta, the hotel is very conveniently located with restaurants, laundry and massage parlors nearby. I was relieved that the response was quick when I contacted them by email before I left. The lady at reception was a lovely friendly person with a smile. We arrived earlier than the check-in time and the room was ready before 14:00, so we were let through. Also, when I left my room with my key card, they responded to me very well. After checking out, I asked if I could use the shower and they were happy to agree. (In this case, towels are not lent. This time, I didn't use the shower room because of the schedule change.) The lobby is also open as a restaurant. We had breakfast there. Choose one of several sets. If you sit down, you will be served hot, freshly prepared food. I'm unexpectedly full. Unlike the buffet, I was relaxed and comfortable. The rooms are spacious, clean and quiet. There was a big sofa, a big fridge, and a pool view with one desk and two chairs on the veranda. The bed had dog towel art and it was a wonderful work. There are no hangers in the room, it is better to bring your own. There is a large towel hanger on the veranda so you can put on a swimsuit or beach towel. Beach towels are placed in your room for the number of people and you will need to use a special one in your room as they are not rented by the pool. The deep sink bowl made it easy to use without splashing water. There was a toilet right behind me, so it felt small. The shower was moderately hot and the water was perfect. The dispenser with shampoo will not come out unless you push the button quite hard. Since there is no conditioner, it is better to prepare your own shampoo as it will make your hair squeaky if it is just this shampoo. The air conditioning worked pretty well and it was cold, so I turned it off. They seem to value the equipment because the air conditioner and the TV remote have covers. The safe required a slightly more complicated procedure. I could use it if I looked at the manual and followed it. Wi-Fi is unfortunately weak. There were times when it was quite late. The turndown of the room can't be done after 4pm, I asked at the last minute and made it, unfortunately I couldn't find the cute towel art. The pool is not particularly unique except for its cute panda figurines, but it was a good way to cool down after going out. We stayed two nights and it was a very relaxing and good hotel, I want to stay again.

Inspire46146049139

5

/

5

Amazing place, room clean, staff chatty and lovely, pool beautiful, food wonderfully, can not faulty this renovated hotel. Love the decor on the beds everyday

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Water Park

Family/child friendly

Family Rooms

Bar

Evening Entertainment

Meeting/Banquet Facilities

Heating

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Entertainment Staff

Latvian Spoken

Contactless check-in/out

Nightclub/DJ

First aid kit

Room Service

Business Center

Anti-viral cleaning products

Body thermometer

Asian breakfast

Air conditioning in public area

Wi-Fi [portable rental]

Surfing lessons

Staff trained in safety protocol

Adults Only

Western breakfast

Hypoallergenic room available

Special Diet Meals (upon request)

Indonesian Spoken

Halal breakfast

Hot water linen and laundry washing

Temperature check for guests and staff

Library

Game Room

Horseback Riding

Doctor/nurse on call

Daily Housekeeping

Swimming pool

Non-smoking Rooms

Room sanitization opt-out available

Garden

Hand sanitizer

Babysitting/Child Services

Alternative meal arrangement

English Spoken

Massage

Terrace

Cashless payment service

Korean Spoken

Sanitized kitchen and tableware items

Body scrub

Tours

Computer station

Khmer Spoken

Ironing Service

Car park [on-site]

Icelandic Spoken

24-Hour Front Desk

Daily disinfection in all rooms

Fishing

Laundry

Security [24-hour]

Car park [free of charge]

Bicycle Rental

Rooms sanitized between stays

Physical distancing of at least 1 meter

Norwegian Spoken

Car park [nearby]

German Spoken

Hungarian Spoken

Dutch Spoken

Swimming pool [outdoor]

Wi-Fi in public areas

Safe dining setup

Portuguese Spoken

Spanish Spoken

Restaurant

Daily disinfection in common areas

2 Available Room Types

Standard Double Room, 1 King Bed
Standard Double Room, 1 King Bed
Standard Double Room, 1 King Bed
Standard Double Room, 1 King Bed
Standard Double Room, 1 King Bed
Standard Double Room, 1 King Bed
Standard Double Room, 1 King Bed
Standard Double Room, 1 King Bed
Standard Double Room, 1 King Bed
Standard Double Room, 1 King Bed
Standard Double Room, 1 King Bed
Standard Double Room, 1 King Bed
Standard Double Room, 1 King Bed
Standard Double Room, 1 King Bed
Standard Double Room, 1 King Bed
Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Soundproof

Soundproof

Laptop workspace

Laptop workspace

Window

Window

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Exterior corridor

Exterior corridor

Telephone

Telephone

Desk

Desk

Dining Table

Dining Table

Towels

Towels

Sleep comfort items

Sleep comfort items

Free Toiletries

Free Toiletries

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Refrigerator

Refrigerator

Free bottled water

Free bottled water

Balcony/Terrace

Balcony/Terrace

Room service [24-hour]

Room service [24-hour]

Double Room
Double Room
Double Room

Double Room

room-size-icon

32 Square Meter

Lever handle on door

Lever handle on door

Bathtub grab bar

Bathtub grab bar

Roll-in shower

Roll-in shower

Self-closing door

Self-closing door

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Walk-in shower

Walk-in shower

Room service [24-hour]

Room service [24-hour]

On-demand movies

On-demand movies

Pool facilities

Pool facilities

Telephone

Telephone

TV

TV

Adapter

Adapter

Air Conditioning

Air Conditioning

Blackout curtains

Blackout curtains

Linens

Linens

Mosquito Net

Mosquito Net

Sleep comfort items

Sleep comfort items

Socket near the bed

Socket near the bed

Umbrella

Umbrella

Tea/Coffee Maker

Tea/Coffee Maker

Complimentary tea

Complimentary tea

Free bottled water

Free bottled water

Free instant coffee

Free instant coffee

Refrigerator

Refrigerator

Desk

Desk

High floor

High floor

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Outdoor Furniture

Outdoor Furniture

Sitting Area

Sitting Area

Sofa

Sofa

Tile/Marble floor

Tile/Marble floor

Trash cans

Trash cans

Hardwood/Parquet floors

Hardwood/Parquet floors

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Baby cot (upon request)

Baby cot (upon request)

Accessible by stairs

Accessible by stairs

Fire extinguisher

Fire extinguisher

Individual air conditioning

Individual air conditioning

Safe

Safe

Smoke detector

Smoke detector

Balcony/Terrace

Balcony/Terrace

Non-smoking

Non-smoking

Shower

Shower

Facilities Details

Pool and Spa

Massage

Parking and Transportation

Bicycle Rental

Food & Drink

Bar

Room Service

Asian breakfast

Breakfast service

Western breakfast

Special Diet Meals (upon request)

Halal breakfast

Alternative meal arrangement

Buffet-Style Restaurant

Restaurant

Front Desk Services

24-Hour Front Desk

Activities

Horseback Riding

Water Park

Fishing

Entertainment and Family Services

Entertainment Staff

Contactless check-in/out

Nightclub/DJ

Air conditioning in public area

Babysitting/Child Services

Family/child friendly

Evening Entertainment

Business Facilities

Business Center

Meeting/Banquet Facilities

Common Areas

Library

Game Room

Terrace

Cleaning Services

First aid kit

Anti-viral cleaning products

Body thermometer

Staff trained in safety protocol

Hot water linen and laundry washing

Temperature check for guests and staff

Doctor/nurse on call

Daily Housekeeping

Room sanitization opt-out available

Hand sanitizer

Cashless payment service

Sanitized kitchen and tableware items

Ironing Service

Daily disinfection in all rooms

Laundry

Rooms sanitized between stays

Physical distancing of at least 1 meter

Safe dining setup

Daily disinfection in common areas

Languages Spoken

Latvian Spoken

Indonesian Spoken

English Spoken

Korean Spoken

Khmer Spoken

Icelandic Spoken

Norwegian Spoken

German Spoken

Hungarian Spoken

Dutch Spoken

Portuguese Spoken

Spanish Spoken

Internet Access in public areas

Wi-Fi [portable rental]

Internet

Free Wifi

Wi-Fi in public areas

Miscellaneous

Family Rooms

Heating

Surfing lessons

Adults Only

Hypoallergenic room available

All Spaces Non-Smoking (public and private)

Swimming pool

Non-smoking Rooms

Garden

Body scrub

Tours

Computer station

Car park [on-site]

Air Conditioning

Security [24-hour]

Car park [free of charge]

Car park [nearby]

Designated Smoking Area

Swimming pool [outdoor]

Check-in [24-hour]