D and G Villa Seminyak

We have just returned from a 10 day stay in Bali with 5 other families with all of us staying at the Residence Seminyak. The staff, from the office to the villa staff, security and the grounds people were awesome. So friendly and smiling at all times. The individual villas are beautiful and all uniquely a little different. We stayed in the Siam Villa, which was perfect for our family of four. Each Villa has its own butler. Our butler on the day and Tedi (in fact) was very helpful and friendly made the stay very enjoyable and relaxing. Siam is the Villa with less sun around the pool than the others, but has a great viewing deck upstairs. The only thing I would suggest would be more seating around the pool may be good. But that's just a minor thing. I would definitely stay again as the location of the residence in Seminyak is very close to everything.

Booked a 3 bedroom villa (Villa Menari) but due to some last minute changes, they allocated 4 bedroom Villa Amman. Stayed with family for 3 nights. Rooms are clean and quite spacious with all facilities. Service is great and staff are very courteous. Thanks to Manager Nurul, Butler Kumong Agus (used to come early morning and prepare breakfast for all of us) and other housekeeping staff who made our stay very memorable and pleasant.

We stayed in the Villa Jepun, which was a 3 bedroom villa. In reality its two large bedrooms and one small kids room (with no safe). During our welcome speech we were advised there's a safe in every room, which wasn't the case. Positives: cannot praise our butler Hani enough who cooked for us daily breakfast and cleaned our rooms. She was amazing, friendly and attentive. Location of the villa is a short stroll to Eat Street in Seminyak and they have an Indomaret next door. The kitchen is fully contained so you can cook your own food if you like. Drinking water was readily available via a water dispenser which was great. I had asked for a birthday cake for my friend which they kindly provided free of charge. Negatives: we had a crazy storm one night and lost power, we did message the Villa Manager Nural but never received a reply. We had to walk to security in the rain to get help. For a few days straight one of the main bathrooms did not have any hot water at all, also during the rain the roof was leaking in the lounge area (not excessive but droplets coming through). Also every morning we had the pool guy and gardener come in to clean, this is the second time we have stayed in a villa and I suggest to do this when we have left to go out as we would've liked some privacy after breakfast. For the price, I expected better service especially from the VIlla Manager. Only Hani made us felt special and welcome.