Anhera Suite & Spa

Had a wonderful stay at Anhera Suite Ubud. The place was beautiful, peaceful, and surrounded by a lovely atmosphere. The staff were friendly and welcoming, and everything felt comfortable and relaxing. I really would like to give my gratitude to Suparta & team with ALL the help. It was a great place to unwind and enjoy the beauty of Ubud. I would happily stay here again! ❤️ Again many thanks. Miss u guys already. BTW they have a lovely hotel dog who i renamed Colliar cause he is one🤣

Two years ago, we stayed in this hotel for two weeks, and even then it wasn't in the best condition - but it could be explained by the fact that COVID had just ended, and time was needed for renovation after the hard times, and the price was half what it is now. But since then, the condition of the rooms has only gotten worse, and one of our two rooms was in such a state that I can't understand how people with any conscience could think it's acceptable to house guests here and charge money for it. Judge for yourself from the photos: mold on the walls, mold on the ceiling, mold on the hangers in the closet, holes in the floor, holes in the sofa (and even without the holes it's impossible to sit on it - it has long needed repairs). The lawn on the terrace is constantly flooded with water - and on the last day I discovered that water was seeping into the room through the floor - my things and suitcase got wet! You step on the parquet and water squishes under your feet! By the end of the second day, after multiple demands and reminders from my side, the hotel manager graced us with his visit. All he could say was, "Sorry, we are very busy this season." How this relates to the condition of the hotel and whether he would be willing to accept apologies instead of money from me - the manager couldn't answer. I believe that the hotel management should be fired for incompetence. It is very sad to see how a beautiful building, obviously once built with love and care, is being so poorly managed. Don't encourage this irresponsible behavior with your money!

We stayed for 7 nights at the Anhera Suite in Ubud and we had a lovely time here. The hotel itself is very beautiful with private villas overlooking the Campuhan Ridge Walk in a very lush garden atmosphere. It is clear that the hotel is dated and could use some maintenance, but overall it didn’t bother us much. The biggest issue was humidity issues in the bathroom, causing mold in the bathroom. We had to change room as it was too excessive in the first room, however still present in the second room. Having lived in Asia, I know this is a general issue with a lot of the buildings in this humid weather, and they try their best to clean it, but poor knowledge of the issue seems to be the biggest problem. The breakfast was fine, the standard varied a bit from day to day, but it was ok. The biggest highlight is the staff - they were all so kind and welcoming and we really felt at home here. They did their outmost to make our stay as comfortable as possible and were very genuinely interested in our wellbeing and plans for the days. Thank you so much for a lovely stay to all the staff at Anhera Suite, Ubud!