Batukarang Lembongan Resort & Day Spa

Hotel cancelled our booking 2 days before arrival. Has been confirmed, prepaid and booked 10 months in advance. Reason - over booking. I can only recommend not trusting bookings at this hotel as long as they have a policy of over booking during high season leaving affected visitors with limited alternatives. BAD customer experience :(

Our stay here was very enjoyable! From the start the reservation team were very helpful in making travel arrangements and recommendations. When we touched down our driver Bayu picked us up with a big smile and we could already sense the warmth of Batukarang. When we arrived we were greeted by warm friendly staff. The facilities here were well maintained and luxurious. We also love the food served here. It was delicious and we had dinner here every night. The sambal bawamg is a hidden gem pls ask for it ! Also the restaurant manager Dadang and his restaurant staff provided exceptional service and always greated us by name. We will be back soon!!

We had a wonderful time at Batu Karang on Lembongan. We had two 1 bedroom pool villas (36+37), which were very comfortable and had amazing views of the harbour. They are high up the hill so we used the buggy a lot. We booked direct and got a voucher for 2 massages per room (massages were excellent and well priced though book in advance). Breakfast was choice of starter and main, plus coffee and juice and was excellent. We liked it much more than buffet breakfast. It's in a great location and really lovely staff. Highly recommend.