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Reviews from Guests

4.0/5

tripadvisor

95

Reviews

from real guests

christophercL2613IG

5

/

5

The environment is nice, the staff so friendly. I recommend this hotel because of the good time we spent there. The housekeeping very professional and the breakfast vas nice as well. We found a couples of things in the bathroom that we didn’t like but nothing dangerous. Thanks for everything Gita Maha Hotel!

eyeswide0

1

/

5

I AM WARNING ALL TRAVELLERS! DO NOT STAY AT THIS HOTEL. They gave me a room that was full of mould to the point it literally made me sick, gave me a serious headache and cough. The place stunk, I asked them to change my room they said they were full. It was that bad I had to leave the room around 3am to get some fresh air and returned at 6am to get my bags to go to another hotel. I took a shower and, I can't describe how grimey and disgusting it was. There was some form of poo on the floor. Only could describe it as cat 💩, I spoke with the owners on whatssap who assured me that it was cleaned the same day. How did cat poo get in there is it was clean. They said they would issue a full refund, and now they are trying to charge me for the night from hell, going back and forth against there word. They are dishonest and not trustworthy, and it should be shut down. It is a health hazard. I am honestly not a person to leave reviews and negative ones at that. But this hotel should not be listed. If you go there be warned.

phillipc532

1

/

5

So the pictures of a hotel and suites overlooking the rice patties are a huge scam. There is a massive construction project happening in the area that our room was overlooking. Construction workers are working 7 days a week, 24 hours a day. Everything from steelworkers grinding and welding away, to brick workers running their cements mixers and gravel trucks, to bulldozers and ground moving equipment digging and working non stop. There is no manager at this property and when requested was always informed he is at another property and might come in again in a day or 2. In the 5 days we stayed there I did not get to see the manager once. He is obviously staying away as he does not want to deal with customers asking questions. When I questions the general staff about the construction and the failure of the hotel to warn us before arrival i was simple told our booking is non refundable and that the hotel has not had the chance to change the marketing pictures. Breakfast service is slow and pretty much non existent. If you are lucky enough to receive it is is pretty much 2 eggs, 1 piece of toast, 1 small mushroom and one slice of tomato. The problem is although you give your order the day before, it is never ready on time and the service is absolutely pathetic. We will receive our eggs and when we ask about the toast we it will only be delivered 35 minutes later, they dont care if you eat a cold breakfast here.

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Facilities Details

Internet Access in public areas

Free Wifi