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Reviews from Guests

4.0/5

tripadvisor

108

Reviews

from real guests

de-san

5

/

5

We stayed here for 2 nights and enjoyed the good service. Breakfast is a la carte and you have a wide choice. Breakfast is served on your balcony. There is a small afternoon tea with tea/coffee and some local biscuits. Nice of them to do this. The hotel is about 15 min walk before you get to busy Ubud. The view from your balcony is beautiful and a great compliment to all the staff. Everyone is equally friendly and helpful.

enert71

5

/

5

Fantastic little quiet oasis in (a bit noisy) Ubud. Friendly staff- magical garden and lovely pool. Excellent breakfast that can be served on the terrace at the room with beautiful view to the ‘jungle’

teddy5877

2

/

5

Decided to book this Hotel after reading many good reviews. On arrival we were shown to our accommodation. There are 8 rooms divided into 2 blocks. One has been partially refurbished, the other not. Our room was in the block that had not been refurbished and the room rate is the same. The block has damp issues which are apparent by the musty smell on entering the room. The bedding and towels were damp. The T.V, and safe did not work. One balcony chair was seriously wobbly and the cushions had dirty stains on them. The balcony roof had two leaks dripping onto the floor area and chairs. There were no plastic liners in the waste bins, in particular the bathroom where sanitary and personal items may be deposited. There were lots of unsightly stains on the tiled floor in the room due to acidic cleaner being spilt. The Wifi worked ok and the view from the balcony was pleasant. On request we were moved the following day to the refurbed block. Although improved, there were still issues with the T.V not working for our duration of stay, ripped balcony cushion, black stains on the towels, and again damp bedding. shower door not able to fully close, water flooding out of the shower cubicle and toilet cistern continually running supply water. The establishment is set back from the road and is relatively peaceful, there are some nice old Balinese buildings present and a very nice garden area. The swimming pools tiles were green / yellow in large areas and foreign objects on the bottom of the pool. The edges of the pool had black moist patches of mold on them. The water clarity was murky. This was certainly the worst pool i have encountered in Asia. The Hotel clearly has maintenance issues and needs some overseeing of the general running of the business. We left after 2 days. I would not visit again nor would i recommend it. I would advise future guests to view in person the rooms and pool before booking, to get an accurate picture of what to expect. The staff were friendly and interacted well.

Facilities Details

Pool

Free Wifi

Spa

Designated Smoking Area

Laundry

24-Hour Front Desk

Garden

Ticket Service

Discounts recommended for you

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2 Available Room Types

Superior Double or Twin Room
Superior Double or Twin Room
Superior Double or Twin Room
Superior Double or Twin Room
Superior Double or Twin Room
Superior Double or Twin Room
Superior Double or Twin Room

Superior Double or Twin Room

Non-smoking

Non-smoking

TV

TV

Tile/Marble floor

Tile/Marble floor

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Sleep comfort items

Sleep comfort items

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Ground floor available

Ground floor available

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Superior Triple Room
Superior Triple Room
Superior Triple Room
Superior Triple Room
Superior Triple Room
Superior Triple Room

Superior Triple Room

Non-smoking

Non-smoking

TV

TV

Tile/Marble floor

Tile/Marble floor

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Soundproof

Soundproof

Sleep comfort items

Sleep comfort items

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Towels

Towels

Desk

Desk

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Free bottled water

Free bottled water

Facilities Details

Pool and Spa

Spa

Front Desk Services

24-Hour Front Desk

Ticket Service

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Pool

Designated Smoking Area

Garden