Jalan Jalan Villa and Spa

Thieves! They robbed us. We went to exchange money and they gave us less by 2,000,000 rupees. Unfortunately we only noticed when we were back at the hotel. So rude 3 guys and mafia team. They will make you busy on purpose to steel your money on the other side. Don’t ever go to them

Flight centre prepaid my accommodation When I arrived, the manager requested payment from me . I showed him my receipt from flight Centre and told him that I did not want any trouble or I would check into another hotel and inform the authorities. The compound is run down and not as shown on the internet as a three star accommodation. I would not even give it a 1 star rating The swimming pool was dirty and there was no spar. Neither was there any yoga on the as advertised My sunhat went missing from my room which I had locked. My breakfasts were paid for . and on the last day, there was no breakfast. the shower and toilet was not clean. The toilet had broken down On my exit to the airport, the young man at the counter asked for payment. I told him that I had already paid and why he was harassing me for money . i asked him to check with his boss and he replied that the boss said that [payment was overdue. I showed him my receipt from Flight Centre and gave him flight Centres number to call . I heard Indonesian voices on the phone so it was not flight Centre that he called. I told him that I was stressed out and that he and his manager had spoilt my holiday . From the first day , i was on edge, not knowing what else they would get up to

Stayed here with 4 friends in August 2019. Pictures are very misleading and hotel is very run down. Needs cleaning and a lot of work done to the villas. It is not what we expected from booking online. Staff were pleasant when you see them. Pool area was fine, yet not very pleasant to spend time at due to lack of space and sun beds, more of a show pool than anything . We were here 3 days and there was little guests and little atmosphere. Would not recommend staying here as there is plenty more options in Ubud that would be of higher standard at the same price.