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Reviews from Guests

4.0/5

tripadvisor

351

Reviews

from real guests

foreststcat

3

/

5

I stayed at Sarasvati Hotel Borobudur and overall had a very pleasant experience with great staff hospitality. I booked a hotel transfer service from Yogyakarta in advance. The driver picked me up smoothly, which was a great start. When checking in, I tried to pay for the transfer using a credit card, but the card machine's battery was dead. The staff asked me to pay the following morning after 9:00 AM when the technical staff arrived. While it was a minor inconvenience, the situation was handled politely and I was able to settle the payment the next morning without any trouble. The breakfast offered about three menu choices (such as Nasi Goreng, Mie Goreng, and Soto Ayam), along with a choice of preferred dining time. Since my schedule was busy and I couldn't sit down for a slow breakfast at the restaurant on any of the days, the staff kindly packed my breakfast into boxes so I could eat on the go in the car. This flexible service was wonderfully convenient and deeply appreciated! As for the facilities, the hotel itself has a historic and slightly aged charm, so items like the towels felt a bit worn out. However, considering the warm service and helpful staff, it was a comfortable stay. I would recommend this hotel to travelers visiting the Borobudur area! 日本語訳(ご参考用) サラスヴァティ ホテル ボロブドゥールに滞在しましたが、全体的にスタッフのホスピタリティが素晴らしく、快適な滞在となりました。 事前にジョグジャカルタからのホテル送迎サービスを予約していました。ドライバーさんがスムーズに迎えに来てくれてとても助かりました。チェックイン時に送迎代金をクレジットカードで支払おうとしたところ、端末のバッテリーが切れており、「明日朝9時以降にスタッフが来てから支払ってほしい」と言われました。少し不便ではありましたが、丁寧に対応してもらい、翌朝問題なく支払うことができました。 朝食はナシゴレン、ミーゴレン、ソトアヤムなど約3種類の選択肢があり、食べる時間も希望を聞いてくれます。日程の都合で連日レストランでゆっくり食べる時間がなかったのですが、スタッフさんが親切に朝食をボックスにパックしてくれたため、移動中の車内で食べることができました。この柔軟な対応は本当にありがたく、とても助かりました! 設備に関しては、歴史があるホテルということもあり、タオル類などに少し年季(傷み)を感じる部分はありました。しかし、温かいサービスと親切なスタッフのおかげで気持ちよく過ごせました。 ボロブドゥールエリアを訪れる旅行者にぜひおすすめしたいホテルです!

lindajM8264HU

5

/

5

We enjoyed our time in this hotel, the staff are friendly and helpful, the food is delicious and the room is clean and comfortable.

Lemon_z3st

3

/

5

Old, tired colonial styled hotel in desperate need of refurb. Rooms are old with cracked walls and dusty corners, aircon barely works and room smells like cigarette after being ‘cleaned’(suspect the cleaners were smoking). Potential to be an amazing hotel but sadly underdeliver. Price OK. Located next to Borobudur. Buffet styled breakfast options are OK.

Facilities Details

Breakfast service

Airport Shuttle (free)

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Spa

Meeting/Banquet Facilities

Designated Smoking Area

Entertainment Staff

Car park [free of charge]

Hair/Beauty Salon

Tours

Rooms sanitized between stays

Bicycles

English Spoken

Fax/Photocopying

Temperature check for guests and staff

Poolside bar

Daily Housekeeping

Physical distancing of at least 1 meter

Room Service

Restaurant [halal]

Business Center

Anti-viral cleaning products

German Spoken

Swimming pool

Swimming pool [outdoor]

Asian breakfast

Shared Lounge/TV Area

Hindi Spoken

Car park [on-site]

Wi-Fi in public areas

Air conditioning in public area

Safe dining setup

Non-smoking Rooms

24-Hour Front Desk

Daily disinfection in all rooms

Staff trained in safety protocol

Laundry

Garden

Hand sanitizer

Finnish Spoken

Babysitting/Child Services

Karaoke

Massage

A la carte breakfast

Special Diet Meals (upon request)

Cashless payment service

Smoke-free property

Indonesian Spoken

Ticket Service

Restaurant

Daily disinfection in common areas

Discounts recommended for you

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8 Available Room Types

Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite
Junior Suite

Junior Suite

room-size-icon

48 Square Meter

Electric Kettle

Electric Kettle

Additional toilet

Additional toilet

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Room service [24-hour]

Room service [24-hour]

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Tea/Coffee Maker

Tea/Coffee Maker

Free bottled water

Free bottled water

Minibar

Minibar

Refrigerator

Refrigerator

Desk

Desk

Sitting Area

Sitting Area

Safe

Safe

Balcony/Terrace

Balcony/Terrace

Non-smoking

Non-smoking

Shower

Shower

TV

TV

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Standard Twin Room
Standard Twin Room
Standard Twin Room
Standard Twin Room
Standard Twin Room
Standard Twin Room
Standard Twin Room
Standard Twin Room
Standard Twin Room

Standard Twin Room

room-size-icon

24 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Room service [24-hour]

Room service [24-hour]

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Tea/Coffee Maker

Tea/Coffee Maker

Free bottled water

Free bottled water

Minibar

Minibar

Refrigerator

Refrigerator

Desk

Desk

Safe

Safe

Balcony/Terrace

Balcony/Terrace

Non-smoking

Non-smoking

Shower

Shower

TV

TV

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Super Royal Room
Super Royal Room
Super Royal Room
Super Royal Room
Super Royal Room
Super Royal Room
Super Royal Room

Super Royal Room

room-size-icon

96 Square Meter

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Towels

Towels

Room service [24-hour]

Room service [24-hour]

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Tea/Coffee Maker

Tea/Coffee Maker

Minibar

Minibar

Refrigerator

Refrigerator

Desk

Desk

Safe

Safe

Balcony/Terrace

Balcony/Terrace

Electric Kettle

Electric Kettle

Non-smoking

Non-smoking

Shower

Shower

Free Toiletries

Free Toiletries

TV

TV

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Sitting Area

Sitting Area

Royal Suite
Royal Suite
Royal Suite
Royal Suite
Royal Suite
Royal Suite
Royal Suite

Royal Suite

Towels

Towels

Hair dryer

Hair dryer

TV

TV

Smoking allowed

Smoking allowed

Electric Kettle

Electric Kettle

Room service [24-hour]

Room service [24-hour]

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Minibar

Minibar

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Telephone

Telephone

Daily newspaper

Daily newspaper

Balcony/Terrace

Balcony/Terrace

Standard Queen
Standard Queen
Standard Queen
Standard Queen
Standard Queen
Standard Queen
Standard Queen

Standard Queen

Towels

Towels

Hair dryer

Hair dryer

TV

TV

Smoking allowed

Smoking allowed

Electric Kettle

Electric Kettle

Room service [24-hour]

Room service [24-hour]

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Minibar

Minibar

Air Conditioning

Air Conditioning

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Telephone

Telephone

Balcony/Terrace

Balcony/Terrace

Facilities Details

Pool and Spa

Spa

Massage

Parking and Transportation

Airport Shuttle (free)

Food & Drink

Poolside bar

Room Service

Restaurant [halal]

Asian breakfast

Breakfast service

A la carte breakfast

Special Diet Meals (upon request)

Restaurant

Front Desk Services

24-Hour Front Desk

Ticket Service

Entertainment and Family Services

Entertainment Staff

Kids club

Air conditioning in public area

Babysitting/Child Services

Karaoke

Family/child friendly

Smoke-free property

Business Facilities

Fax/Photocopying

Business Center

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Shared Lounge/TV Area

Cleaning Services

Rooms sanitized between stays

Temperature check for guests and staff

Daily Housekeeping

Physical distancing of at least 1 meter

Anti-viral cleaning products

Safe dining setup

Daily disinfection in all rooms

Staff trained in safety protocol

Laundry

Hand sanitizer

Cashless payment service

Daily disinfection in common areas

Languages Spoken

English Spoken

German Spoken

Hindi Spoken

Finnish Spoken

Indonesian Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Car park [free of charge]

Tours

Bicycles

Swimming pool

Designated Smoking Area

Swimming pool [outdoor]

Family Rooms

Car park [on-site]

Non-smoking Rooms

Garden