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Reviews from Guests

3.0/5

tripadvisor

482

Reviews

from real guests

FalahAK

5

/

5

I stayed at Hotel Neo Candi Simpang Lima Semarang from 21 July 2026 to 22 July 2026 in Superior Premiere Room 1 Large Bed which already includes breakfast for two. As a repeater guest, I chose this hotel again because the experience of previous stays was satisfying, and this time again I got a very enjoyable experience. Initially I planned to stay in Semarang because I had a treatment schedule at RSUP dr. Kariadi. However, because the doctor who treated me was suddenly out of leave, the medication schedule was finally cancelled. Instead of canceling a hotel reservation, I decided to enjoy time with a staycation in the room. It turned out that the decision was the right choice because the hotel atmosphere is very comfortable to rest and unwind tired. The check-in process is fast and efficient. The front office staff was very friendly, polite, and professional. The ruggedness of the entire staff is truly an added value that makes guests feel appreciated. As a guest repeater, I feel the service provided remains consistent and quality. The thing that most impressed me was the surprise welcome pizza from the hotel. This simple surprise gives a very warm and personal impression. Not all hotels give this kind of attention to their guests, so I really appreciate the excellent service. Thank you to the entire team of Hotel Neo Candi for the excellent hospitality. The Superior Premiere room I booked feels clean, comfortable, and well-maintained. The bed's full so the quality of my sleep is very good. The air conditioning works very cold and stable, keeping the room atmosphere comfortable even though the weather outside is quite hot. The facilities in the room also meet the needs of today's guests as they are equipped with a Smart TV, so I can enjoy various entertainment while spending time in the room. The Wi-Fi connection is also very fast and stable for browsing, working, and streaming without restrictions. One of the benefits of this room is its beautiful views. From my room I can enjoy the panorama of Semarang City while seeing the view of the mountains in the distance. A view like this is an added value that makes the staycation feel more relaxing. For breakfast, the food choices are quite varied and taste good. The restaurant area is also comfortable making the breakfast experience more enjoyable. The location of the hotel is very strategic to me. While it remains more convenient to use vehicles to travel to a variety of destinations, the hotel has easy access to many important places in Semarang. Apart from the tourist area, this hotel is also close to RSUP dr. Kariadi, so it is very suitable for guests who have medical needs as well as patients' families. In the area around the hotel there is also a Superindo that merges with the hotel area so it is very convenient if daily needs are required. In addition, there are a variety of cafes and dining options around the hotel so guests will not have trouble finding culinary. Overall, I am very satisfied with the experience this time. From friendly staff service, comfortable and clean rooms, fast Wi-Fi, Smart TV, cool air conditioning, beautiful views, strategic location, to very effective welcome pizzas, everything makes the experience even more special. No wonder I chose Hotel Neo Candi Simpang Lima Semarang as a place to stay while in Semarang. I do not hesitate to recommend this hotel to family, friends, and colleagues looking for a three-star hotel with a service that exceeds expectations. Top Markotop! Thank you to the entire team of Hotel Neo Candi Simpang Lima Semarang for the best service. May this excellent quality of service continue. I will definitely stay back at the next opportunity.

Widiantoadi

4

/

5

The room quite spacious , front desk reception was very help full when we ask for a little bit early check in . there is connecting door from the lobby hotel to Sorai resto , make it easy for us not to walk during rainy times

CahyadiPakeh

3

/

5

I chose the hotel because of its location. Close to many landmarks in semarang. Employees were polite, friendly include security. The only thing I want Neo to improve is the maintenance (room and corridor. I liked the VIT water dispenser nearby my room and I noticed there were events next to breakfast area : from Polda to wedding. This shows that NEO has good food and beverage quality

Facilities Details

Airport Shuttle (free)

Free Wifi

Internet

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Car park [free of charge]

Nightclub/DJ

Hot water linen and laundry washing

Rooms sanitized between stays

Protective screens in common areas

English Spoken

Temperature check for guests and staff

First aid kit

Valet Parking

Dry Cleaning

Professional-grade sanitizing services

Elevator

Physical distancing of at least 1 meter

Room Service

Game Room

Doctor/nurse on call

Anti-viral cleaning products

Body thermometer

Daily Housekeeping

Convenience Store (on site)

Library

Wi-Fi in public areas

Shared stationery removed

Safe dining setup

Air conditioning in public area

Non-smoking Rooms

Free face masks

Portuguese Spoken

Icelandic Spoken

24-Hour Front Desk

Soundproof Rooms

Staff trained in safety protocol

Laundry

Room sanitization opt-out available

Hand sanitizer

Cashless payment service

Guest rooms seal after sanitization

Korean Spoken

Indonesian Spoken

Restaurant

Sanitized kitchen and tableware items

4 Available Room Types

Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD
Double or Twin STANDARD

Double or Twin STANDARD

Superior Room
Superior Room
Superior Room

Superior Room

room-size-icon

21 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Room service [24-hour]

Room service [24-hour]

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Linens

Linens

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Socket near the bed

Socket near the bed

Soundproof

Soundproof

Tea/Coffee Maker

Tea/Coffee Maker

Minibar

Minibar

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Desk

Desk

Tile/Marble floor

Tile/Marble floor

Trash cans

Trash cans

Window

Window

Clothes Rack

Clothes Rack

Accessible by elevator

Accessible by elevator

Safe

Safe

Smoke detector

Smoke detector

Deluxe Room
Deluxe Room
Deluxe Room

Deluxe Room

room-size-icon

26 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Room service [24-hour]

Room service [24-hour]

Cable Channels

Cable Channels

Telephone

Telephone

Air Conditioning

Air Conditioning

Linens

Linens

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Socket near the bed

Socket near the bed

Soundproof

Soundproof

Tea/Coffee Maker

Tea/Coffee Maker

Minibar

Minibar

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Desk

Desk

Tile/Marble floor

Tile/Marble floor

Trash cans

Trash cans

Window

Window

Clothes Rack

Clothes Rack

Accessible by elevator

Accessible by elevator

Safe

Safe

Smoke detector

Smoke detector

Superior Premier
Superior Premier
Superior Premier

Superior Premier

room-size-icon

21 Square Meter

Window

Window

Facilities Details

Parking and Transportation

Valet Parking

Airport Shuttle (free)

Food & Drink

Bar

Room Service

Restaurant

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Nightclub/DJ

Air conditioning in public area

Business Facilities

Meeting/Banquet Facilities

Shops

Convenience Store (on site)

Common Areas

Game Room

Library

Cleaning Services

Hot water linen and laundry washing

Rooms sanitized between stays

Protective screens in common areas

Temperature check for guests and staff

First aid kit

Dry Cleaning

Professional-grade sanitizing services

Physical distancing of at least 1 meter

Doctor/nurse on call

Anti-viral cleaning products

Body thermometer

Daily Housekeeping

Shared stationery removed

Safe dining setup

Free face masks

Staff trained in safety protocol

Laundry

Room sanitization opt-out available

Hand sanitizer

Cashless payment service

Guest rooms seal after sanitization

Sanitized kitchen and tableware items

Languages Spoken

English Spoken

Portuguese Spoken

Icelandic Spoken

Korean Spoken

Indonesian Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Car park [free of charge]

Elevator

Designated Smoking Area

Non-smoking Rooms

Soundproof Rooms