Garden Palace Surabaya

Nothing like the online ads. It was untidy, dark & depressing. Lifts inefficient. Rooms in need of an upgrade. Staff unhelpful. Breakfast uneatable (& undrinkable with poor coffee & Tang orange...

Cons: 1. Hotel is old, outdated and in dire need of total renovation. 2. Lobby area look dark and gloomy 3. The room we booked was Superior room, we got room on 6th floor but it was dirty...

the location is in the heart of Surabaya, next to the Legendaris Ice Cream Palace: ZANGRANDI. The hotel is quite old...not good at maintenance due to Pandemic Situation. But overall still okey. I...