review-bg-image

Reviews from Guests

3.0/5

tripadvisor

381

Reviews

from real guests

Meander15926060558

1

/

5

I don't know when know where to start.By far one of the worst hotels we have ever stayed in. When we arrived we asked for an upgrade as the room we had wasn't what was advertised and had to pay extra. When we got to the room it was absolutely disgusting there was mould covering all of the wooden furniture.( photos below) i wiped a piece of the furniture with a wet wipe and then went to show reception to which they said they would send someone up to give the room a good clean. 5 minuets later 3 yound lads came in and wiped the furnituredown with dry cloths, no polish or cleaner nothing. So I ended up cleaning it myself. dead bugs in the bath. And the hair dryer only worked 10 seconds at a time. Smelt old and musty. The pool was in a terrible state.Broken and chipped tiles and no grout .it looked like it was glued together( pics below) and the wooden and metal sun beds mostly broken and all rusty . The beach was absolutely shocking it was covered in rubbish and broken trees and we tried to walk across it but only made it 20m as I cut my foot on the unsteady muddy hard rocky sand and crap.the food was absolutely terrible and the service was shocking. Lots of kids made up the staff and didn't seem to have a clue what to do. It's definitely overrated and extremely outdated. With it being so far away from everything you would think they would make an effort to mage it inviting but we couldn't wait to get out of there. Never again..

130vikt_riak

2

/

5

Jakarta Suites Hotel has clearly seen better days. The property feels worn and slightly run-down — still acceptable, but far from inviting. The beachfront is particularly disappointing: unattractive and not suitable for swimming. Breakfast was very poor and extremely limited, well below expectations. We also wanted to book a massage, but it was not available. Overall, the experience felt rather sad and distinctly budget in atmosphere. Not a place we would return to.

justig2026

4

/

5

Stayed one night before the trip on the phinisi to Komodo. This hotel is ideal if you are on a family vacation, the pool is very spacious and suitable for spending time with the family. Minus the worm is too far from the meeting point, because it's far south of the Bajo labuan.

Facilities Details

Free Parking

Airport Shuttle (surcharge)

Free Wifi

Kids club

Playground

Sauna

Fitness Center

Laundry

Fishing

Babysitting/Child Services

Parking (limited spaces)

Meeting stationery

Garden

On-site accessible self parking

Newspapers

Ticket Service

Indoor fireplace

Baggage Storage

Business Center

24-Hour Front Desk

Library

BBQ grill

Smoke-free property

Elevator

Desk/workspace

Terrace

Hair/Beauty Salon

Bicycle Rental

Concierge Service

3 Available Room Types

Jayakarta Suite, Sea View (Free Airport Transfers)
Jayakarta Suite, Sea View (Free Airport Transfers)
Jayakarta Suite, Sea View (Free Airport Transfers)
Jayakarta Suite, Sea View (Free Airport Transfers)
Jayakarta Suite, Sea View (Free Airport Transfers)
Jayakarta Suite, Sea View (Free Airport Transfers)
Jayakarta Suite, Sea View (Free Airport Transfers)
Jayakarta Suite, Sea View (Free Airport Transfers)
Jayakarta Suite, Sea View (Free Airport Transfers)
Jayakarta Suite, Sea View (Free Airport Transfers)

Jayakarta Suite, Sea View (Free Airport Transfers)

Non-smoking

Non-smoking

TV

TV

Tile/Marble floor

Tile/Marble floor

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Refrigerator

Refrigerator

Bathtub or Shower

Bathtub or Shower

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Desk

Desk

Balcony/Terrace

Balcony/Terrace

Towels

Towels

Hair dryer

Hair dryer

Free Toiletries

Free Toiletries

Toilet

Toilet

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Bathtub

Bathtub

Sitting Area

Sitting Area

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Deluxe Room, Sea View (Free Airport Transfers)
Deluxe Room, Sea View (Free Airport Transfers)
Deluxe Room, Sea View (Free Airport Transfers)
Deluxe Room, Sea View (Free Airport Transfers)
Deluxe Room, Sea View (Free Airport Transfers)
Deluxe Room, Sea View (Free Airport Transfers)
Deluxe Room, Sea View (Free Airport Transfers)
Deluxe Room, Sea View (Free Airport Transfers)
Deluxe Room, Sea View (Free Airport Transfers)
Deluxe Room, Sea View (Free Airport Transfers)

Deluxe Room, Sea View (Free Airport Transfers)

Non-smoking

Non-smoking

TV

TV

Tile/Marble floor

Tile/Marble floor

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Refrigerator

Refrigerator

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Desk

Desk

Towels

Towels

Hair dryer

Hair dryer

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Deluxe Room, Hill View (Free Airport Transfers)
Deluxe Room, Hill View (Free Airport Transfers)
Deluxe Room, Hill View (Free Airport Transfers)
Deluxe Room, Hill View (Free Airport Transfers)
Deluxe Room, Hill View (Free Airport Transfers)
Deluxe Room, Hill View (Free Airport Transfers)
Deluxe Room, Hill View (Free Airport Transfers)
Deluxe Room, Hill View (Free Airport Transfers)
Deluxe Room, Hill View (Free Airport Transfers)

Deluxe Room, Hill View (Free Airport Transfers)

Non-smoking

Non-smoking

TV

TV

Tile/Marble floor

Tile/Marble floor

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Refrigerator

Refrigerator

Minibar

Minibar

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Hair dryer

Hair dryer

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Slippers

Slippers

Private bathroom

Private bathroom

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Air Conditioning

Air Conditioning

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Room service [24-hour]

Room service [24-hour]

Free bottled water

Free bottled water

Facilities Details

Pool and Spa

Sauna

Fitness Center

Parking and Transportation

Free Parking

Parking (limited spaces)

Airport Shuttle (surcharge)

Bicycle Rental

Front Desk Services

Newspapers

Ticket Service

Baggage Storage

24-Hour Front Desk

Concierge Service

Activities

Fishing

Entertainment and Family Services

Babysitting/Child Services

Meeting stationery

Playground

Smoke-free property

Kids club

Business Facilities

Business Center

Shops

Hair/Beauty Salon

Common Areas

Library

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Garden

On-site accessible self parking

Indoor fireplace

BBQ grill

Elevator

Desk/workspace