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Reviews from Guests

3.0/5

tripadvisor

46

Reviews

from real guests

Dreamer27991381341

1

/

5

For a grade grage this hotel is very ugly and there is no hygiene in its rooms •First I entered room 4301 it turns out his room was dirty and Masi had a lot of hair in the bathroom finally I info to the reception (via phone) and moved to room 4305 I think after being moved to another room would be cleaner than the previous room turned out zonk Mksd me is the employee dsini has no check before his room is clean or not, pleasant or not to huni? •Both ACs are not cold at all • Third for the blanket is very ugly and does not match the hotel star Finally I went straight down to the FO and showed a photo of evidence that the room wasn't worth living. Feedback dri reception's only dsuru to move a room (this is for his second time I moved a room. After waiting for 15 minutes I was finally moved from Lt.4 to Lt.2 I took the ocean view room type, but it's very misleading.

Dr_JusufKristianto

4

/

5

hotel that is easy to reach, direct view of the long beach, the rooms are quite clean and the view is good, the staff often choose rooms that are far from the elevator, if breakfast, better in the morning because the food menu is often absent and finally we only eat cakes and fruit the rest

wbc2016

2

/

5

When I saw photos on the website, it looked idyllic. Ocean views, large pool ( with no one in it) , large gardens. BUT the reality is very different. Morning and night 80 or so kids and locals use the pool. So not only can you not use the pool but it is very noisy from screaming kids. The pool ( when you can use it) around midday or 6am, is heavy chlorinated due to the number of young kids using it ( if you understand what I mean) . My room was good apart from NO bar fridge . How can you charge 1 million a night and not provide a bar fridge is beyond me. The staff are what save this hotel, they are great. This hotel could be very good but it will not appeal to western tourists, under current management practices. A real shame. Also precook any trips before you get here. Very few travel agents locally, speak english. Bengkulu has great tourist potential.

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