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Reviews from Guests

4.0/5

tripadvisor

3,114

Reviews

from real guests

mariagK7433TE

5

/

5

We honestly couldn’t recommend Redcastle Hotel enough for a wedding venue. From start to finish, our wedding day was absolutely amazing and we are so happy we chose Redcastle for such a special day. ❤️ The food was absolutely delicious and our guests couldn’t stop talking about it. Everyone also loved the beautiful views. The staff were so attentive throughout the whole day and nothing was ever too much trouble. A special mention has to go to our wedding coordinator, Margaret Mary. She was absolutely unbelievable from the very beginning. She put us completely at ease straight away, was always so helpful and reassuring, and went above and beyond to make sure everything was perfect. We genuinely couldn’t have asked for a better person to guide us through the whole process. Thank you so much to everyone at Redcastle Hotel for helping make our wedding day everything we dreamed of. We will always have such wonderful memories of our day and couldn’t be happier that we picked Redcastle. ❤️

466ainek

5

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5

I visited the spa with family and had a eye treatment given by Rhona, honestly it was fabulous. She was so friendly and made me feel very relaxed and calm by creating a nice ambience in the treatment room. I nearly faded off to sleep and wished it could go on for longer. I definitely cannot wait to return and I will be requesting her services next time. Thank you Rhona

niamhh302

1

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5

We stayed as a family of four in a "family suite" for four nights and we can categorically state that we will never return. First impressions, beautiful landscape on drive into the hotel...and that is where the beauty stops...the hotel is so dated, dirty and down trodden. The check in was shocking, our first time EVER staying in a hotel in Ireland where we were asked for upfront payment for the room, there was no instructions given on where our room was, or how to get there. Far from a warm welcome. We found our room ourselves and once there it was clear it was far from a suite, just two rooms next to each other with a bathroom, no bells or whistles, and an attempt of a welcome pack for the kids (colouring and crayons and an open cookie left on their beds) the first night in the room we discovered silver fish all over the bathroom no surprise really as the rooms are so dated and dirty. We only had one meal in our entire stay in the hotel which is unusual for us especially as we were staying for four nights, the cutlery was filthy the floors were filthy and the tables were filthy everything was stuck to the table ,every time we lifted our glasses to drink, it made a squelching sound, even our kids noticed it. Breakfast was served in the same restaurant I have attached photos, the place is like something that the hotel inspectors should call to from the tv show. The breakfast buffet was like something from a rundown B&B the options are few, the toasting machine was broken on day two and replaced with a standard four slice toaster for the whole hotel to use which led to guests queuing for toast every morning. Food was generally cold and the options for children are just coco pops, no pancakes or anything else that would appeal to kids. The spa, we attempted to bring the kids for a swim, the girl on the spa reception who was just so rude, followed me into the pool, and told me I had to leave that I was not allowed watch my children swim as there was no "viewing area" again we have have stayed in hotels up and down the country and we have never seen a hotel with a designated viewing area mostly chairs and lounge chairs scattered around to sit on, she proceeded to tell me that I had to take the children out of the pool and wait until my husband came down so that he could swim with them, they were freezing while we waited for him to arrive down, meanwhile any tom dick or harry can casually walk past the swimming pool from the grounds and stand or sit and stare in the windows and watch people swim, but a mother trying to watch her children swim ....no not allowed. This is compounded with how dirty the changing rooms are I have never seen such dirt and hair on the floors in a changing room in my life. The hotel itself has no nice bar area to sit and chill in, we spent every night going to the Boat house bar and restaurant next door which is beautiful as the hotel lacks any kind of ambience or atmosphere. All in all it was such a disappointing trip! Donegal is beautiful just do not stay here!!!!

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi