Our stay at the Alex Hotel in Dublin exceeded our expectations! The concierge was very friendly and helpful. Our Ireland stay was a birthday trip for me given by my husband, and it was so great for both of us to feel so welcome and taken care of. The two times we stayed at the Alex, they surprised me with a hand-written note and strawberries dipped in chocolate! They also surprised us both times with an upgrade to our room. When another person gives you more than expected, you notice. I definitely recommend the Alex Hotel to anyone staying in Dublin.