Finnstown Country House Hotel

My parents recently visited Finnstown Castle Hotel to organise a family birthday, but they were refused a booking. The gates were closed when they arrived, and the atmosphere felt very unwelcoming. The owner offered no assistance and made no effort to accommodate them. Based on their experience, I would not recommend this venue. It did not feel open or welcoming to local Irish visitors, and the overall treatment was disappointing.

This is a refugee / asylum / homeless shelter now. Irish homeless people made unwelcome. What was once apparently a beautiful venue is now downtrodden and filled with the downtrodden. Poor and nasty managers toss homeless into the street without warning.

I stayed at the hotel with family during a short break to Ireland. I found the staff friendly and the hotel clean, comfortable, and good value for money. The only issue we had was on the day of checkout. I contacted the manager Barry regarding this issue and he replied by saying he would investigate and respond within a week. Unfortunately, this was now two months ago and I have tried to contact the hotel since without success. This has now marred the experience and my opinion of the hotel as it has left me feeling like guests' concerns are not taken seriously.