My Place Hostel

I had reserved and paid 6 months before my trip, and they cancelled my reservation when I was already there for check in! I haven't seen the money yet, already a month waiting, and when I ask about it, they say now they are not the ones to handle such things. Just horrible! The people in there spoke to me like if I had done something wrong and at first, they wanted to blame me for the confusion and didn't even want to offer the refund, saying it was very complicated. OMG, just ruined my holidays.

Horrible is all I have to say!! We booked our stay several months in advance and received confirmation. When we arrived to the hotel after traveling for nearly 24 hours from the US, we were told that our reservation had been cancelled to house refugees. There was no notice given, and no offer of help to locate another place to stay. I fully support helping refugees and providing safe housing, but here we were with children, in a foreign country with no place to stay. If we would have been notified ahead of time, it would have been no problem and we would have happily rebooked elsewhere. After reading several reviews I see this wasnt the first time this happened. Stay away!!!

I didn't get a chance to stay here because they cancelled my reservation last minute, leaving me with no options but to cancel my trip to Dublin because the only other options were too expensive. I paid £48 for two nights here, booked in advance. When they cancelled, the cheapest alternative was £250 in another hostel, for two nights. That is simply not affordable! They also said that the refund will be made in the next 3 months. Thank you for a ruined holiday and for losing the money I paid for flights!