Coach House Hotel

We had a room at the front. Quite a bit of noise from the road and outside seating. Bathroom needed updating a bit and the bed wasn’t the comfiest. Parking is limited and quite tight. Room was clean and there are a few places to eat nearby as well as the attached restaurant. An ok option.

Truth, I’m torn between giving a 3 or a 4 star but thought I’d be generous. I arrived there recently and waited at reception, I was told to ask at the bar if there was no one at the reception which I duly did. Eventually a young man came out and the first thing he asked was for my card for security purposes even though my office had covered anything. I handed my card but he imputed my details into his computer, I don’t know where or what he was putting my details into. It might be wise to show the customer where their details are being entered. Also the food, unfortunately the evening meal wasn’t anything to write about other than poor. The mussels were covered in a sauce but they felt uncooked. Mussels are always a favourite of mine but this time they came apart from the shell like you’d remove chewing gum from your shoe. It was falling apart rather than being able to eat it whole. The chips also felt undercooked and very underwhelming. I had walked in later, just before 10 so maybe it was a rushed job as the chef was out minutes later watching the end of the Bayern V PSG game. I felt like saying something but I refrained. The bed had a sheet that didn’t cover the whole bed so it wasn’t a biggy but still it’s nice to complete the task. Then a delivery of drink came at 6:30am, they weren’t quiet. The key to success is be secretive, it loud. It woke me up and as a driver, it would be ideal to maybe keep people like myself away from the action and maybe at a quieter part of the hotel. The information in the guest book was valuable. It shows all things happening in the coming weeks and months, always a perfect winner especially for people who don’t think about events that far in advance, perfect to read ahead into the future. There was an information stand on the first floor, always good for planning around the trip there or spontaneous activities. Breakfast was well presented and service was excellent so no faults there but the earlier faults need to be addressed. Being honest, within the first 5 minutes upon arrival, it was going to get a 4 star and never advancing from there unfortunately. Hopefully this review will be taken seriously and things can improve instantly.

The hotel experience my wife and I had was pretty good. Clean rooms, clean sheets and bathroom. The wood floors were a negative due to the creaking and moving of chairs above us. But overall, this was a really nice experience. DEFINITELY try the Italian restaurant Basilico. The food was amazing. Lots of choices. Lots of different Italian foods. Pasta, pizza, calzones and more. The specialty meats on the pizza was amazing. Especially the spicy salami. Our server was very friendly and funny with the jokes. The atmosphere was very nice and the place was clean and decorated well. Overall this was an excellent experience for both of us.