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Reviews from Guests

4.0/5

tripadvisor

3,217

Reviews

from real guests

ShimonGoodman

1

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5

When I was looking for accommodation in Galway, I came across this hotel, the website described the room as having modern decor, it seemed to fit the bill. I was assigned to room 3115 in the D wing which almost felt like I was halfway back to Dublin till I got there. In a word, the room was bare, nothing modern about it. Is this what I’d actually booked?!? It hadn’t just seen better days it had seen better decades. Enamel on the bath was completely peeled off and the body wash had broken off the wall and was just sitting on the side (and no conditioner when paying €200+ a night…) As someone who used to review hotels as part of my job, and spends ~2 months a year travelling the globe, I don’t require luxury but this wasn’t even average. I even found a tripadvisor review from someone in 2013 saying the bathroom felt about 15 to 20 years out of date, seems about right. I went down to the front desk, and explained the issues with the room. Especially when you’ve been spruiking renovations for the last two years on social media. I was told my room category only had three renovated rooms, but they could give me one so I moved to room 2079 in the A wing. It was better than the first room but two lamps and some artwork on the wall does not make a renovated room. The bathroom itself was better but still at least 10 years old based on pictures on tripadvisor from 2016, bathroom fixtures were rusty, cracked tiles and mould on the grout. Nothing at all renovated about it. Knowing I had other hotel options when originally booking this stay and this is what I got just left me disappointed. Also a word of warning, I hope they sort out soundproofing whenever they do actually renovate but from within my room I could constantly hear doors on the floor open and slam shut all day. EVERY. SINGLE. DOOR.

KENAND27

5

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5

We had a 50th wedding anniversary dinner in the main restaurant recently. Party of 6 people. I decided to book here as myself and my partner had a fabulous meal here 2 weeks previous. The experience for the anniversary dinner was the same. Top notch food. Really tasty. A brilliant menu selection. The staff were really genuinely pleasant and provided a brilliant service. They brought a complimetary bottle of prosecco to our table also. A really nice gesture. We really enjoyed our meal and the overall experience. Well done all.

travelJeanie

5

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5

Stayed in the Connacht Hotel with my husband and 3 children for 4 nights in August 2026. We booked two inter connecting rooms which was very convenient. We had a lovely stay, breakfast and restaurant food was lovely. Kids loved the pool and kids club. Staff very friendly and helpful, would stay here again.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi