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Reviews from Guests

4.0/5

tripadvisor

1,630

Reviews

from real guests

gdcxmd

3

/

5

The hotel is in a great location, right on the ring of Kerry and just beside the ‘Falls’ of the river Sheen. The grounds are beautiful and the view over the bay is lovely. However, this is where the niceness ends. The staff are mostly non-english speakers and provide ‘fake’ pleasantness. Only the doorman who met us at the car and dealt with the bags was the exception. He was friendly and helpful. Everyone else just had an air about them that they couldnt be bothered. The main restaurant is closed on Sun and Mon, but they did offer a car service into Kenmare as a substitute. The bed in the room was horrible, with sagging on each side and pillows that were well past their life expectancy. Fortunately it was not warm while we were there, because the AC was marginal. For a hotel that claims to be 5 stars, it fell well short of the mark

kathleenronning4

5

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5

We stayed at Sheen Falls Lodge where everything and everyone met and exceeded all expectations! Beautiful setting, service was impeccable, room and amenities were outstanding and dining was excellent! We would highly recommend SFL!

marygN27XG

5

/

5

Loved this beautiful resort -worth the splurge. We booked months early for a King classic room but were thrilled to receive an upgrade to a larger King room with balcony overlooking the gorgeous falls (prob because we were there on less busy Sun & Mon nights). We walked the grounds both days, used the spa sauna and pool. Had a wonderful, quick drink at the modern, dark Stables bar before using their drivers to take us into Kenmare, 5min drive. This driver service was an added bonus -- loved getting to know drivers Sean & Tim who are great ambassadors for the hotel. Booked 1/2 day driving tour of Beara and ground transport to Killarney train station through the hotel concierge. Great email communication well in advance (months) about these trips from concierge staff. Hotel booked both trips with Irish Atlantic Tours, a small Kenmare-based company from which we received fabulous service. Seamless. This isn't just a hotel it is a destination and then add the quaint village of Kenmare -- it was the best experience of our 10-day trip to Ireland. Breakfast buffet and dining room were gorgeous. The service from bell, drivers, reception, housekeeping, dining, spa, conceirge was very professional, top notch. Well done Sheen Falls management & staff!!

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi