BENNERS

Wonderful hotel, outstanding staff especially the lady in reception so helpful and friendly. 5 star experience for couple. Definitely will return🥰

The location was excellent the room was spotlessly clean and good size. The only downside was the lady at check-in she had a terrible attitude,she never made eye contact gave no information about the hotel or meal times,she just gave us our room number and said the hotel was non smoking which made no difference to us as we're both non smokers.

The staff at Benners Hotel were welcoming, friendly and did their best to make us feel at home, which was definitely the highlight of our stay. Unfortunately, the hotel itself didn’t live up to our expectations. The room felt very dull and outdated and could definitely benefit from some modernisation. It also wasn’t as clean as we would have expected, with housekeeping standards needing improvement. The biggest disappointment was the breakfast. The selection was extremely poor, the quality was below what we’d expect from a hotel of this reputation, and overall it was a very underwhelming start to the day. It’s a shame because the excellent staff deserve better facilities to work with. While the customer service was good, the condition of the rooms and the breakfast experience mean we wouldn’t choose to stay here again.