RIMONIM GALEI KINNERETH

The hotel is not bad, but the cost is unreasonably inflated by 2-3 times. Clean, good restaurant, but extremely inconveniently located. It's a thoroughfare. You eat while people pass by you to the elevator, the reception, etc. Very good breakfast, a decent dinner only on Friday "Shabbat Shalom". A small pool with a dirty, silty bottom. It is impossible to swim in it. The spa complex is very modest. Low-temperature sauna, no accessories like a ladle. The hammam is decent, but very small. There is no Tazov or water taps either. A small beach with a tiny fenced-in body of water. It is impossible to enter the water without special footwear. Large, slippery pebble. Footwear is not provided in any form. The hotel management is disgusting. The girls at the reception don't speak Russian, but English. With an accent, it's hard to understand. It's very noisy. They required a deposit of 600 ₪ for a three-day stay. The deposit has not been returned for 9 days after checking out of the hotel. They motivate by saying that the money was not debited and suggest resolving the issue independently with the bank that issued the card. When calling the phone in English, no one answers the phone. Obligation to pay VAT, as Israeli citizens. They didn't want to give the documents for the 1118 ₪ that were submitted, they gave an unclear document only after a little pressure. I did not sign off on the amount anywhere. They demanded passports upon departure, and the restaurant did not provide any bill for the services. We don't know what or why we were paying. I entered the hotel's contact management after many, many requests. My deposit has still not been returned. Trip type Vacation With a group

We travel around the world in luxury hotels: This hotel just calls itself a luxury hotel. The private beach is closed at 5 p.m. Pay for ice in the pool. Breakfast is insufficient and senders are not allowed to arrive at the hotel and you have to leave the hotel parking lot if you want to order something. In short, too many problems and too few answers. Shame.

We got a couple to the hotel, stunning hotel good location in front of the canal, very beautifully designed room all clean very pleasant air In the room the food is very varied and tasty at a very high level. Friendly and quick service, thanks to her staff. On reception and relaxation, warmly recommend!!!