After three years I return to the same hotel and was pleased with the welcome and friendliness of the boy at the reception on arrival late in the evening.
The hotel is always the same, central but dated, breakfast included but not satisfactory.
Room 601: the night before departure we unfortunately discover the presence of ants in the bed walking blissfully!!! in addition to dozens and dozens along the loopholes in the floor and near the windows and other deaths in the floor, of course we did not sleep anything, but I took photos and videos.
When we go down for breakfast I communicate it to another guy present at the reception who without apologizing says that in case we have crumbled and does not propose any solution, a bonus a discount, and I repeat does not apologize and does not even propose a check, so now we had to leave and I had already paid everything and shrugs ..
When we go back to the room to free her we find in the corridor the lady who was cleaning in the rooms on the floor and tells us that they are aware of the presence of ants in some rooms and can not eradicate them.
Conclusion: I was given a room with other guests, ants, congratulations!!!
Negative rating, no assistance or solutions or excuses.
What a disappointment!!
I'll spare you photos and videos of the ants...