Albatros

An experience to erase; the structure is old, from the lobby to the rooms. They have 4 stars, but it is not worth even 1 star. Old rooms, air conditioning that did not work, and breakfast that is better to skip; in fact, we had it at the bar. And they charge like a 4-star hotel.

Hotel Albatros in Piano di Sorrento did not provide what I would consider a four-star experience. The property appears worn and poorly maintained. Our room had broken doors, air conditioning that barely functioned, and outdated, uncomfortable furnishings. The coat hangers seemed to be a collection left behind by previous guests, and the towels had frayed, worn edges from extensive use. The staff was not particularly welcoming or helpful during our stay. The food was also disappointing and did not reflect the quality or authenticity I expected from Italian cuisine. The hotel advertises itself as being 300 meters from the beach, which is misleading. While it is close to the cliffs overlooking the sea, it is not close to an actual beach. Reaching the waterfront requires a significant walk, including steep terrain. I would not recommend this hotel for elderly travelers or guests with mobility limitations, as accessibility is challenging and the location is not as convenient as advertised. Overall, this hotel fell well short of the standards I expect from a four-star property.

The negative reviews had scared me, but I must say that from the very beginning, Mr. Alessandro was very welcoming. Perfect and spotless room. Thanks also to the blonde lady (I apologize for not knowing her name) who was available and very attentive. Good location. Yes, you can reach Sorrento in no time but at lower prices 👍