Chiaja

Will never stay here again. Will not recommend. Parking was a mile away, charged 25€ overnight. Couldn't find the hotel entrance. No signs on the door. After entering through the locked door, no sign where to go yo the hotel. You end up standing inside the building without knowing which direction. Hotel is on the second floor. But you also need to look for it. Receptionist was rude for no reason. Will never stay here.

The hotel is very well located, BUT extremely noisy on the street (with passersby shouting all night), we were woken up early because there were no shutters, the curtains were not sufficient. We moved to a quieter room facing a courtyard and therefore lost the higher classification (non-refundable!). The new room was very dark due to a small window, there was no storage, little comfort, a blue light related to the air conditioning programming turned on every 20 minutes during the night preventing sleep, the air conditioning made a significant noise, the shower was clogged, and the shower doors were very hard to maneuver... the breakfast was VERY mediocre, and the male staff was very limited... Our stay was ruined by this hotel disappointment which caused us to shorten our stay.

The hotel is located on the first floor of an old palace in an extremely safe-feeling street. 'Ordinary' shops outside the hotel and the further along the street you go, the smarter the shops. Plenty of Neapolitan style restaurants around. The entrance to the hotel is through big wooden doors into a courtyard and up stairs, or there is a lift. There is a concierge in the courtyard in the daytime. After 8 p.m. these doors are closed and entrance is gained by using the intercom on the wall outside and being buzzed in through a small wooden door. Really easy. The atmosphere is of an old building with period style furniture. I paid a modest supplement for a superior room. This was at the front of the hotel and from the French balcony, I had a view up and down the street. The furniture was shabby chic. The bathroom was in period style but the fixtures and fittings were obviously actually quite new. Everything was very clean throughout my stay. The street in front of the hotel is pedestrianised. In order to restock the shops etc., there are vans doing deliveries from very early in the morning and that was audible! I was happy to put up with that for the view of street. Not sure if I had neighbours, but I didn't hear anything from the rooms either side of me. The breakfast was good, the breakfast room could get busy, but I always had a table straight away (stayed 4 nights). The staff were very helpful. If ever I return to Naples (which I loved way more than I was expecting) this would be the first hotel I would try and book.