HOTEL HERCULANEUM

Here is a stronger 2-star version with the transport warning added: The location is the main positive point of Hotel Herculaneum. It is very close to the Herculaneum archaeological site, which makes it convenient if that is the main reason for staying in Ercolano. However, overall the stay was disappointing. The hotel worked as a basic one-night stop, but I would not rate it higher than that. The building also looks tired from the outside and could use a proper refresh. I would not recommend using the hotel to arrange transport. In our experience, the extra cost and problems made it more expensive and less convenient than using a local Uber or arranging transport directly. Transport around Naples is not cheap in general, but even keeping that in mind, the hotel-arranged option did not feel like good value. For us, the hotel was useful mainly because of the location, but I would probably choose somewhere else next time unless the only priority was being very close to Herculaneum.

Checked in at the Hotel Herculaneum on May 29. Room was okay but not immediately the wow feeling. The back of the hotel is located in a residential area right on the center. Very much noise from singing and tipsy people, many barking dogs all night terrible!! We spent the last two days of our beautiful Italy experience in a better hotel in Pompeii. We have communicated our displeasure to the travel company, we do not know if they can compensate anything with this. Armand and Jacqueline

Very bad experience, hard beds, lots of noise from the street in front of it and barking dogs. Unfortunately, Hotel Hercaluneum Ercolane did not meet expectations. The beds were very hard, which certainly did not promote comfort. The noise from the street was also quite disturbing, so a good night's sleep is not possible. On early departure, not a single question was asked about our experience, so no service at all. Moreover, we did not get a refund and we also had to pay for parking, which brought extra frustration. All in all it was very disappointing and we do not recommend this hotel. We booked this hotel in a package tour organized by Bebsy. Their response was the following: Dear, (our name is not mentioned) First of all, I apologize that the last hotel of your trip did not meet your expectations. We really appreciate your feedback and will definitely include it in our evaluations. However, since you have chosen to book another hotel independently, as you indicated in your last e-mail, unfortunately we can no longer do anything for you. We trust that we have informed you sufficiently. If you have any further questions, please let us know.  Sincerely, Melinda