Medea

4.0 / 5

•

Via San Giovanni Maggiore Pignatelli 48

Reviews from Guests

4.0/5

334

Reviews

from real guests

MDCGB

The location is impeccable. An elevator really helps people having difficulty with stairs or with heavy luggage. We had rooms on the terrace that overlooks Santa Chiara. Tables and chairs allow you to enjoy it quietly away from the hustle and bustle of the street. Small issues like no hot water for our friends (which they didn't report) or a really not great breakfast (but we managed anyway) limit the quality.

globaltrotterilona

ery disappointing experience. The biggest issue was the condition of the room: shortly after entering, I noticed my eyes were itching and the room felt very stuffy. I later discovered visible mold on the walls. I contacted the property via WhatsApp and requested a room change, but was told they were fully booked. They said I could leave, but refused to refund me for a room with a mold issue. The check-in process was also frustrating. Immediately after booking, I received multiple messages saying I would need to pay an additional fee to check in after 2 PM on a Sunday, which I found completely unreasonable. When I tried to cancel, my messages went unanswered for hours. They eventually allowed me to check in without the fee, but the experience was stressful and poorly handled. I am requesting a refund through Booking.com and do not think guests should be charged for a room with visible mold.

172vm78

My sister and I had a lovely stay, everything went perfectly. Vincenzo welcomed us and was a very friendly, professional and attentive host. Our rooms were excellent, very good size, comfortable and clean. The breakfast, though limited was absolutely fine (there were eggs and sausages only on the last day – Saturday). The location is perfect! It doesn’t get much more central than that. And of course, there is the absolutely delightful terrace where we were able to have breakfast in the morning and a drink in the evening.

Facilities Details

Free Wifi

Laundry

Baggage Storage

Shuttle Service (free)

Smoke-free property

Ticket Service

Offsite Parking discounted rates available

Elevator

Offsite Parking reservations required

Terrace

Free Wifi

Laundry

Baggage Storage

Shuttle Service (free)

Smoke-free property

Ticket Service

Offsite Parking discounted rates available

Elevator

Offsite Parking reservations required

Terrace

6 Available Room Types

Triple Room, City View

Heating

Non-smoking

Carpeted

Soundproof

Air Conditioning

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Toiletries

Private bathroom

Hair dryer

Roll-in shower

Superior Room, Terrace

Heating

Non-smoking

Carpeted

Patio

Soundproof

Air Conditioning

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Toiletries

Private bathroom

Balcony/Terrace

Hair dryer

Roll-in shower

Interconnecting Room(s) Available

Double Room, City View

Heating

Non-smoking

Carpeted

Soundproof

Air Conditioning

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Toiletries

Private bathroom

Hair dryer

Roll-in shower

Single Room, Terrace

Heating

Non-smoking

Carpeted

Patio

Soundproof

Air Conditioning

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Toiletries

Private bathroom

Balcony/Terrace

Hair dryer

Roll-in shower

Economy Double Room

Heating

Non-smoking

Carpeted

Soundproof

Air Conditioning

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Bidet

Desk

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Free Toiletries

Toilet

Shower

Kids shampoo

Toiletries

Private bathroom

Hair dryer

Roll-in shower

Facilities Details

Parking and Transportation

Shuttle Service (free)

Offsite Parking discounted rates available

Offsite Parking reservations required

Front Desk Services

Baggage Storage

Ticket Service

Entertainment and Family Services

Smoke-free property

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Elevator