Palace

I would not recommend this hotel. The room looked nothing like the photos advertised online. It was old, dirty, poorly maintained, and extremely disappointing. The bathroom was in terrible condition. There was hair left in the shower, which clearly showed that it had not been cleaned properly, and the shower barely worked. I honestly felt uncomfortable even taking a shower. There was also no refrigerator in the room, which was unacceptable considering the extremely hot weather. We had also paid extra for breakfast, only to be told that we were only entitled to one croissant and one coffee. This was never made clear when booking and certainly was not worth the extra cost. When we raised our concerns, the receptionist was not very helpful or friendly. We were moved to another room, but it was in exactly the same poor condition. We were then told that there were no rooms available that looked like the ones shown in the booking photos, which is very misleading. After spending over 12 hours at the airport due to travel delays, arriving at a hotel in these conditions made our trip even more stressful. Unfortunately, we could not stay in a room like this and had no choice but to find and pay for another hotel. Overall, this was one of the worst hotel experiences I have ever had. The hotel does not match its advertised photos, the cleanliness and facilities are unacceptable, and the customer service was disappointing. I would strongly advise future guests to avoid this hotel.

It was a lovely hotel, very clean. Dining room staff were great and fun. Shuttle to beach, no complaints

After reading the reviews, was reluctant to use this hotel but as therefore limited all inclusive hotels in the area, decided to stay put. Room- 2 widows that you couldn't see out. Like prison. The most depressing room EVER!!!! Food- so many complaints about the food being cold, and still nothing done. Dreadful food. Noise- scraping of chairs etc all night. Beds rock hard.