Vulcano Buono

Great hotel, my favorite stop. Everything perfect. BUT 2 gin and tonics without a snack, with tonic opened a week ago. EURO 28.00, I repeat 28.00. It's a gin and tonic with a balaclava. Gianmaria 3488211795.

The rooms contain equipment that is not working, including telephones and toilet cisterns. Let's skip these. Breakfast is complete chaos. The tables are dirty. Out-of-stock products are not being replenished quickly. The model who's supposedly in charge of the restaurant is walking around as if she's on a catwalk. We came with a tour group. I will also share this with the tour company: They should find another hotel to accommodate their guests.

1. 3 hours of waiting to get a room 2. Intercom never worked 3. Air conditioning was not repaired 4. Mold in the shower 5. 1 set of towels for 2 people 6. No remote to use the television, and it took 5 hours to deliver it. 7. At breakfast, the table caught my attention because I almost knocked over a movable curtain instead of helping me 8. The breakfast was poor and poorly attended, with flies on the food 9. The pool was not working 10. Horrible experience for a 4-star hotel Sincerely Gloria Mardones Guerrero