BOLOGNA URBAN RESORT

This trip was booked as a budget getaway, with the price initially appearing as good value. A hotel near the beach was not booked initially, as this hotel appeared to have a pool, and from the pictures looked good enough, when accompanied by a 4 star rating. However, after completing the non refundable booking, you shortly after receive an email to tell you that sun loungers will cost €31.50 on weekends for two, and €22 on weekdays. (Each day) Never have I ever been to a hotel claiming to be 4 stars where this is the case. In fact never have I been to a hotel which charges to use the sun loungers, as hotel guests. On top of this, they have machines for water in the corridor, but they do not leave a decanter in the room to fill up. Just paper cups. Walls and carpets are all marked, under the bed and the ceiling fan cover above the door is covered in dust. Toilets from long term leaks are stained. The rooms are also very dated. The walls are paper thin, and you can hear neighbours having a conversation word for word ( not raised voices) The breakfast is okay. Lots of sweet selection, and a limited variety of savoury. However on the Sunday, I did witness the garden room full of tables with empty plates, to the extent the next guests were having to clear tables to make space for themselves. If relying on public transport, be very cautious that on a Sunday the buses are few and far between, and taxis very expensive even for a short ride (not the hotels fault.) Overall, I wasn’t expecting miracles for the price. But a lot of the basic needs were not met, and some at an additional cost, and I don’t think the hotels 4 star rating is deserved. Decided to check out 2 nights early, and go and enjoy the beach instead. Next time I will read more of the reviews, as several of them mention the additional costs, but the ads do not. Something which is acknowledged in other review responses. I have not added pictures, as I don’t really care,L enough and want to enjoy the rest of what I can of my break.

We had a great time because of the friendliness, helpfulness, and professionalism. We would like to highlight the cleanliness and the excellent, varied, and international breakfast. Good services in general.

Everything was as hoped, we were very kindly welcomed by Debora. She was very sweet and would definitely recommend this for families