Liberty

It is the second time we stay at this property and I must say that I found multiple new tricks... Modernized rooms, excellent cuisine, and qualified staff very helpful.... We tried different services in the SPA and , with the manager, Simona, made us do a day of complete relaxation... Recommendation to everyone....

Terrible old dirty 2* guesthouse from 1970s without any renovation, definitely not a 3 star hotel. Photos do not reflect reality. Description absolutely fake. No swimming pool, no services for babies. Reviews on Google are fake. Avoid this place.

Avoid this hotel! This is a scam. This is not a 3 star hotel, but rather a 2 star guesthouse which is old, dirty and absolutely not according to the photos and the descriptions. This hotel DOES NOT have a swimming pool shown on the photos. This hotel DOES NOT have a child swimming pool shown on the photos. This hotel IS NOT beach front. This IS NOT a baby friendly hotel, the only thing for the babies is an old plastic play castle on concrete floor. The photos of the rooms DO NOT reflect the reality, the rooms look completely different. We wanted to book a nice place with breakfast and swimming pool for our vacation in Italy. This place seemed like a good choice with decent rating here on Booking and with nice photos of the pool and rooms. We were shocked by the reality and mostly by the fact they are advertising the pool in photos and in description. The pool is completely offsite, 500 meters away from the hotel, and most importantly it is absolutely unrelated to the hotel, it is a private pool where you have to pay €30 for 1 day entry. This is €150 for our 5 nights reservation, which was basically half of the total price for the accommodation. When we found out in the morning, we immediatelly complained with the manager of the hotel at the reception. He agreed and offered us to pay 1 night of accommodation that we stayed and that they will refund us the remaining 4 nights if we move out immediately. We happily agreed, packed our stuff, and were gone before 11 AM. Then a total nightmare started. After we moved out, the hotel suddenly said they will not refund us. I spent 5+ hours on calls with Booking.com who repeatedly tried to contact the hotel owner and get approval for this refund. He refused every single time, despite all the promises they gave use. I returned to the hotel and spent 3+ hours arguing with them what is going on, even calling police with absolutely no resolution. They still owe use €280 to this day and totally ruined our vacation. Avoid!