FARNESE INTERNATIONAL

I am a BW traveler and I was disappointed by this hotel which, in my opinion, is first of all not a 4-star, both in terms of look and construction features; the air conditioner was barely adjustable and this caused me a severe sore throat, plus it made so much noise that I had to sleep with earplugs; check-in was too slow with a long-winded receptionist who would not let us go while we were tired and exhausted from the trip; semi-open shower stall from which water leaked during the shower. Etc etc...

A good hotel with a good restaurant and nice pool. The hotel is located a little outside of Parma and that it is nice, Especially in relation to using a car. The rooms are little small and need an upgrade in a few years but otherwise good.

We booked 2 rooms. Family with a 4 y grand daughter with us. Check in was good. We went eating before we checked out rooms. Very boring restaurant. Food was absolutely no taste at all. Staff was completely ignoring us and we had to ask them for everything, even to pay. Just a big white room with small windows and thin tables and chairs. For a 4 star hotel?? Went up to our room 401, the smell in this room was very strong like ammonia ? Our second room smelled like garlic. We couldn’t stay. Although the manager showed us 5 different rooms and just one of them was ok. We have prepaid and they would not give us our money back. Rooms are also very dark because outside there is a balcony with a brick wall so high you could barely see outside. I can’t believe this is a 4 star hotel?? Location, it’s outside the center and we thought it was in a poor district.