Residenze Temporanee

I stayed at this hotel for a few nights during an operation in a nearby hospital and I was fully satisfied. The outdoor environment is nice and well maintained, the rooms are spacious, cozy and clean. The staff is extremely friendly and helpful, especially Filippo, who served us with great courtesy. Excellent value for money. If we return to Parma, we will definitely choose this property again.

Structure rude especially the boy Filippo at the reception an incompetent and uneducated boy They are also affiliated with Booking but ask to cancel the reservation through Booking boasting discounts that do not exist if you book with them and then in case of need not want to refund because you booked with them Go elsewhere!!!!

Arrogant, rude and unsympathetic staff named Filippo with the owner also lacking in politeness and consistency took us 80 € that they should not have just because we had a dog a little 'bigger than average we called them to cancel after their accusations and they attacked us on the phone twice and did not want to give us the money Beware of these people went to another place because inside it is cold. Nothing works well plus you get abused. Secretary Philip sent us straight to that country just because they didn't want to give us the next week's money, coming up with excuses of extra costs they shouldn't have that they made up on the spot there's a reason why they average three on reviews