Belhorizon Guest House

I visited Bel Horizon last summer and staying in a guest house was a new experience for me. The owner (or representative, I'm not too sure) Mauro was welcoming and friendly and helped us during our stay. He also pointed out some good places to eat and visit along the way. The guest house was relatively awkward to locate, despite being on the specified street, the only indication of its existence is a small namecard on a wall buzzer. Once inside their is a small common area with 3/4 rooms branching from it. One of these rooms is Mauro's which is handy when needing advice etc. The rooms are pleasant and simple however the rooms facing the road are relatovley noisey at night. In this common area there was a water dispenser, a fridge and coffee maker along with cereal (looked off). Mauro did bring in a tray of fresh crossiants and pastry's each morning which were great. Having been dubious of the shared bathroom beforehand, it wasn't a big issue as it was clean. Located between the train station and the colleseum, the guest house was within walking distance of most of the major attractions. It had a metro stop on the street outside which was also handy for the further away attractions. Bel Horizon was a cheap and cheerful place to stay and a pleasantly new experience.

When I booked this 'hotel' I paid extra to stop in the Annex Building which I believed had a private bathroom as the others we're all shared. When I arrived, after 10 or so minutes of waiting outside we came into a small room and was asked to pick which bedroom we'd like and to my surprise it was JUST a bed room and in fact was a shared bathroom which was shared with the owner and her brother. She then explained that the annex building which i had booked was at another address but was no different as to where we were currently at, and said that it also had a shared bathroom but she hasn't yet cleaned this and would have to do so. But tired from traveling I just wanted to get settled so I said we would stay put. The room was extremely noisy from both outside and inside. The doors buzzer was constants disturbing us. The owner would keep knocking on our door to ask us silly questions and then would stand talking for ages and basically just harassed you the whole time you was there. We was also told by the owner not to keep the room window open as someone could break in from the outside which didn't fill me with confidence. The place is in the not so nice part of Rome. After a huge confusion about payment we had to pay cash for the room as apparently her card machine wasn't working. However after 100s of times of asking for a receipt, she never gave us one which to me just means it's a huge tax avoidance job! The bedroom was incredibly basic and the floor hadn't been hoovered. It's a very dull and bleak 'hotel' staying here made me feel completely uncomfortable and I wouldn't recommend it to anyone. For the price you pay I'm certain you can find somewhere nicer. The bathroom is really small and there was a damp towel used as a shower mat that was disgusting and covered in filth, the toilet was stained at the bottom and there was the owners hair all over the sink and floor. The owner tidies your room every day but also she put things back into my suitcase which made me feel uncomfortable that she has been inside my case whilst I wasn't there. I'm assuming she ment well by it but it's still not nice to come back to. If your a little fussy about absolutely anything then DO NOT stay here. If your happy with the bare minimum and basically sharing your holiday experience with the room owner then go for it. Not what I expected at all and wouldn't stay here again. It's a huge no from me.

We booked a room for two in the hostel, but at the arrival they told us that there were no rooms for us so they moved us to an apartment near the hostel (not that bad). The owner told us they were going to bring us the breakfast every morning.... FALSE. We are so dissappointed due the bad organization... Never more!