Hotel Apogia Lloyd Rome

The hotel was closed in August 2026 and is currently being renovated, presumably to be reopened by another company. Unfortunately, the guests already booked for this period were not informed about the closure, so upon arrival, we stood before locked doors and without accommodation in Rome. Absolute horror and the most unprofessional thing I have ever experienced. The hotel's contact details are accordingly no longer up to date; no one can be reached here.

I called up the reception of the LH Lloyd Hotel Roma, wrote emails and tried to contact them for more than 2 weeks. The man on the reception was totally unfriendly and unprofessional. I tried to explain to him many times that i have a Gutschein/Voucher from Groupon that i wish to redeem. He started talking totally badly with me and had no idea that you can book a stay there with Groupon or Jet set for you. I said when your Hotel provides these Vouchers/Gutschein through Groupon you also need to have Customer support service for the following. He was totally unfriendly and told me to do whatever i can. He hanged up the call. I called him again and said i will leave a review or complaint for this rude behavior. Then he again misbehaved with me and said you know what you can't write anything because you can't leave any Google Review for LH Lloyd Roma. To my surprise, i checked and honestly you can give google reviews for other Lamin Hotels right now but the google reviews for this particular hotel (Hotel LH Lloyd Roma) has been turned off. You cannot even submit any review when their staff misbehaves so badly with you. I am still waiting for the issue to be resolved. I have already paid through Groupon and now are they are misbehaving and not allowing you to book a stay and redeem you Voucher/Coupon. The management seriously needs to look up into this. Such behavior is not good for the entire Line of Lamin Hotels.

The hotel is careless. Already at the entrance you can see old furniture, carpets with bad appearance and walls with bad appearance. The room we stayed was of good size and with a great air conditioning, but carpet and armchair with bad appearance (with dirt spots). Breakfast is not good, as is the appearance of the place where it is served. The staff at the reception is attentive. The hotel is located close to good bars and restaurants and supermarkets.