Hotel Coppede
3.0 / 5
Via Chiana 88






Reviews from Guests
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3.0/5
124
Reviews
from real guests
cloud_traveller
1
/
5
The hotel is located in a very nice area and has a beautiful terrace for guests, but the positive aspects end here. Upon my arrival, I was assigned a "renovated" room, although it is evident that the renovation is not very recent. Let's overlook the latch that does not work from the inside and the visibly worn and moldy bathroom; the main problem is the strong sewage smell coming from the bathroom. I turn on the fan in the bathroom, but it makes a noise as if it is about to take off and is held up with brown tape. I fling open the window to let out the smell, but after a few hours, it is clear that the problem is not resolved, and to sleep, one must close the window since the street is very busy and there is also a pizzeria right under the hotel. After a hellish night, I request a room change for the second night. I am assigned a room directly below the first one, but there is no power, the lights do not turn on. The owner explains to me that they are renovating and still need to redo the electrical system (!), so he fiddles a bit with a key in the entrance of the room and the light comes back on. I go out and return after a few hours: the light is absent again, I report it. They give me a third room, which is truly a nightmare in every way: not renovated, smells of mold in the bathroom, dirty carpet, musty smell, and no curtains at the window (there is a shutter, but at 6 in the morning the light is already strong....) I add to the picture the fact that the hotel offers you, for 7 € (SEVEN euros), the possibility of having breakfast: they give you a little ticket and send you to the bar next door, where you can choose a coffee/cappuccino and a pastry, which, if you pay out of pocket, cost at most 4 euros... Finally, at the time of check-out, I expected at least an apology and a small discount for the inconveniences and everything, instead neither of those things came. Truly one of the worst hotels I have ever set foot in.
Odyssey67485962177
2
/
5
We stayed at this hotel for a gathering with friends from various regions of Italy; unfortunately, despite the owner's kindness, we found an embarrassing situation with the rooms, a broken wardrobe in several places, the same for the bathroom, suboptimal cleanliness, and the door to our room would not stay closed but would simply open with a slight push.
It's a shame because the owner spoke of a renovation that has been pending for a long time, but rooms of this type cannot be offered to customers. We avoided breakfast. Certainly, if it is not renovated, we will not return.
239elyc
1
/
5
As soon as we arrived we discovered that there was no elevator despite nn was marked on the site. The room was filthy, layer of dust in the closet, on the shelves, on the coat rack, not to mention the papers scooped up in the drawer and the slice of crunched cake left in the fridge. The stench of dust nn went away despite leaving the windows open until midnight. The outer Neapolitans had handles, one was tied with string, the other opened wide by itself with the wind.
One had the curtain (very dusty), the other not: at 6 we woke up x the light. Torn, stained and dusty upholstery, tile in broken bathroom, ballerina toilet tablet as well as the phono holder, split ceramic toilet holder, deceptive site. I could continue but I avoid and conclude by saying that for 190€ this 3 star tree made us spend a terrifying we.
The only positive note was the breakfast (croissant and coffee) made at the bar next door.
Facilities Details
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Free Wifi
Facilities Details
Internet Access in public areas
Free Wifi