Palace Inn
3.0 / 5
Via Milano 15 Fiano Romano Roma






Reviews from Guests
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3.0/5
211
Reviews
from real guests
reljas2026
1
/
5
There was nothing around the property execpt the chinese mall eich stinks of banans and other fruit. Property is filthy and there is an accessible basemant in wich there is much to find. Ex
tommasogT4524BH
2
/
5
Organized trip, 50 guests, three nights... Half board...
First evening, dinner with amatriciana.. discreet.. a mini bowl of cheese for 8 people... The request for some chili pepper was met when the dish was finished...
We come to the second ... Three slices of roast loin that define a little 'stoppable does not make the idea, side dish baked potatoes... Edibles...
Sweet...
We do not comment on the Service rather annoyed and unpleasant...
yulyam973
1
/
5
Absolutely not a Recommendation. We stayed 3 nights at this hotel with the tour. Everything was bad. The rooms were old, rutubet and profane. The water hole in the shower cab was stuck and the water didn’t pass through, and they didn’t fix it even after the complaint. So, the water pressure was very low and we were ridiculously taking a shower. The single beds are super uncomfortable and narrow, and you’re afraid to fall around. The towels were stained as if they weren’t washed. The chocolate we picked up for a gift with water running at the mini bar was all muddy. They only put the tiny soap on the first day, and didn’t even offer the soap on the next. There was no shampoo. Elevator one and insufficiently narrow. You’re in line and waiting long. Breakfast is insufficient. I also found my Dyson hair dryer deformed and unworking the evening after the trip. The same morning when I left the hotel, I left my funnel in the bathroom, but when I arrived, my machine was on top of my suitcase and deformed.
He says he hasn’t touched my machine, and the manager believes in it, he doesn’t take responsibility.
So if your property gets damaged at that hotel, you’re not the culprit, you’re the culprit because they’re researching the incident and protecting the cleaner. As a customer, we are treated as lying. According to them, my machine was already broken up before arriving at the hotel.
Take your stuff accordingly, and definitely don’t stay at that hotel unless you’re in an emergency.
And during our 3 days, you’re only connected to reception staff at the hotel. 3 days the admin, public relations and executive were not at the hotel. Because it’s a holiday. Everyone was on vacation. If something goes wrong, you cannot find the authorized person. The manager told us we'd come in 2 weeks so I could email a complaint.
What to expect at such a place?
Absolutely not a 4-star Ace, and it doesn’t deserve it.
Facilities Details
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Free Wifi
Facilities Details
Internet Access in public areas
Free Wifi