Piccadilly

I stayed at this hotel for 6 nights with my son for study reasons, but unfortunately, the experience was decidedly negative. The room was frankly embarrassing: outdated furnishings, a neglected atmosphere, and a general sense of decay that resembled more certain structures from the western Ligurian Riviera of the 1980s than a current hotel. Nothing of what is seen in the photos or what is expected today in terms of minimal comfort and standards. For such a long stay, and considering the reason for the trip, one would expect a dignified and well-maintained environment. Instead, every day was a continuous compromise with an unpleasant accommodation. Overall, a disappointing experience and a facility that needs a significant update. I would not recommend it.

Great price for the location , close to the metro, kids park , grocery store. The front desk was absolute fabulous, they were extremely helpful with booking tours which were actually cheaper than Viator. Breakfast was great too- AC cold - so for the price it was a great choice

I recently stayed at Best Western Hotel Piccadilly for 2 nights, paying £150 per night, and I am highly disappointed with the management's response to security and the quality of the facilities. First and most importantly, there is a serious data security issue. Before my arrival, my personal details (name, phone number, and exact travel dates) were leaked, resulting in a targeted phishing attempt via WhatsApp. I emailed the hotel twice to warn them, but received no reply. When the issue was raised directly with the hotel staff, it was noted, but there was a complete lack of follow-up, reassurance, or even a basic apology from the management regarding the data leak. Ignoring a guest's concern about data privacy is highly unprofessional. As for the hotel itself, it offers very poor value for money. The room was extremely small (practically the size of a matchbox) with outdated furniture. The bathroom was uncomfortably narrow, and the shower cabin was defective, leaking water heavily onto the floor during every shower. The only positive note is the excellent location and the nice local restaurants nearby, but this definitely does not justify the premium price and the complete lack of proper customer care and maintenance. I will not be returning.