Villa Eur Parco Dei Pini

Recent stay, room chosen by my company. I will not do it again. The bathroom is the main problem. The room does not have a bidet: to have one, you must pay for a higher category, as if basic personal hygiene were optional. I find this policy simply indecent for any Italian accommodation facility. In its place, there is a hygienic shower, but the conditions in which it is found make it unusable without feeling disgust: limescale deposits and accumulated dirt make the dispenser unrecognizable. The shower box has widespread mold on the grout of the tiles and on the seals of the frame — not superficial stains, but evident colonies that I would document as a real health risk. The bathroom furnishings are dirty, worn, and partially broken. The photos speak for themselves. Room. The upholstery of the chair is visibly dirty. A piece of the curtain was missing from the windows. The wallpaper on the walls was all peeling off. Management of my complaints: zero! I asked the reception to change rooms: I was asked for an additional fee. I requested an extraordinary cleaning of the bathroom: they "registered the request." No one showed up. Breakfast. Quality products in modest quantities. At 8:00 AM, the yogurt container was almost empty, and none of the staff had noticed; we had to point it out. Thank goodness it was only for three nights. The facility does not justify the category or the price. After many years of visiting the city for work trips, next time (for the first time) I will personally check the proposed facility before accepting a corporate reservation.

We booked this room in this hotel only because it was close to the hospital where I was operated on. We arrived at 8.30 pm and then with a very late check in... with me and my husband there was our chiwawa. Bottom line: 1 double bedroom for one: € 160 + taxes + € 10 as a surcharge for the little dog (even if it was not written on the site)...total € 182.65!! The structure is 50s and honestly I expected better... in the bathroom there was not even a bidet! But the icing on the cake was the restaurant service. We had 2 starters Then we took an entrecote of which we asked for medium blood cooking, but we were brought an entrecote that had definitely been cooked and then heated: black outside, overcooked inside and sufficiently warm. My husband just cut the first piece, seeing the OVERCOOKING left it!! I took what was supposed to be a boneless overthigh (according to the waiter), but which was actually a piece of breast wrapped in bacon!!! Dry inside and I didn't eat it. As a side dish: Green salad, but instead came a mixed salad and baked potatoes, very salty! The waiter when he picked up the dishes, seeing that the entrecote had not been touched, did not even have the curiosity to ask if there was something wrong! The absolute nothingness Speechless... Gentlemen, catering is another matter!! Spend € 88 for such a kitchen...well NO COMMENT!! This kind of service is just to take money from people... The cook should revise the meaning of the word CATERING! The only positive note was the courtesy of the receptionist CHIARA! But nothing else

I was going to juggling cysts positively. But finding the ants in the room doesn't. But to worsen the situation a receptionist who responded to my report ... ‘’va be tanto is leaving’’