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Reviews from Guests

2.0/5

tripadvisor

47

Reviews

from real guests

P8046UXdavidl

3

/

5

Booked the Regina Elena Dependance (cheaper) section of the hotel, which was still our most expensive hotel in our month-long trip across Italy (this is an expensive area so I get it). Great location with beach and nice rooftop pool and reception staff were lovely, rooms in our section were very small and hot, despite the air conditioning. What I really didn’t appreciate as an Exercise Physiologist is the fact that I booked this particular hotel to be able to use the gym to rehabilitate a shoulder injury I have (they also advertise guests being able to use the gym in the lifts) and when reception said to go and use it and “someone would let us in”, we instead got a personal trainer with one client telling us he had the gym booked for him and his clients for half the day and we weren’t allowed to use it. Never in my 8 years of working in gyms have I ever seen one trainer and one client claim an entire gym instead of sharing, and I also don’t understand why the paying guests of the hotel wouldn’t get top priority of the space rather than some trainer getting to use it all day to run his business training one person at a time? It’s the equivalent of no hotel guests being able to use the rooftop pool because there is a swim coach up there demanding he use it for swim lessons. I would have booked a different hotel instead of here if they hadn’t advertised the gym space so much, as I wanted to get some rehab exercises in for my injury. Regardless, if you can afford to stay in the main section of the hotel rather than the smaller Dependance section, I would recommend it.

Suzanneandsam

3

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5

A very dated room with only the shower looking like it’s been touched in the last decade! It is small and basic and really not worth the money, but it’s one of the cheaper hotels in town so it just shows how expensive this town is! A great spot though at the far end of town and great parking. Breakfast was not up to much but acceptable. I wouldn’t hurry back

80SueB80

3

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5

We only stayed two nights but the staff were very welcoming and very helpful in sorting out our parking. We stayed in the "old" part of the hotel, tucked away from the modern front as for just two nights we were looking for value for money. The room was clean and simply furnished, getting to it from reception was a bit of a walk but we were taken there and shown the room. Breakfast was in the main modern part of the hotel and there was the normal faye on offer. Location is a prime selling point as it is a quick drive to Portofino and a short walk to restaurants. The hotel is on a busy road but we were not disturbed by the traffic. If staying longer than a couple of nights I think the main building is a preferred option as it is far more contemporary and less dark than the annexe.