MAXIM

Hotel located right off the main road, excellent for reaching all the surrounding places and Bergamo in a short time. The property is dated and poorly maintained. However, there are all the necessary services for a quick stay. Excellent breakfast. Very large hotel parking lot. Price appropriate for the quality of the hotel. Recommended for quick stays.

I had to cancel my booking for this hotel because the situation was so ridiculous. I booked this because it was affordable, had breakfast and the rooms had good reviews. The issue was that on their website and on Booking.com, it says they have a "shuttle bus" and I was expecting to pay no more than 30 euros total for the service (they are usually cheaper than that). Instead, this turned out to be a lie and there is no shuttle bus service. You book a taxi which is more expensive than the room itself. While there are technically other ways to get to the hotel, this was a major selling point for me and it just wasn't true. I then sent an email and the hotel refused to acknowledge this mistake, and also refused to give a refund despite the false advertising. Booking.com has also been very unhelpful. I don't recommend this. I've attached screenshots of the falsely advertised 'shuttle' services in case things change all of a sudden.

I stayed several times in this hotel and I was always fine, great breakfast, friendly and helpful staff