Affittacamere Hostel 3

As soon as you arrive in an unkept building, we are welcomed by a girl quite nice, makes us pay DICTATE the rules that WE had to respect (advance that gives other guests was not made) we go to enter what would have been our room, the receptionist opens the door and at that exact moment we were overwhelmed by a TERRIFYING stench of SMOKE (cigarette) with a man still present inside despite the check-out is at 10:30 (we arrived at 14:30 in the afternoon) the receptionist did not speak Italian properly so apologizes and thinking that we do not know English speaks in this language with a "manager" explaining that inside the room there was still a man, after a few minutes he returns putting the manager on speakerphone, he explains that the girl had not done the necessary checks so they move us to another room while she cleaned it. After all this we enter the room with an insistent smell of smoke and unfortunately we were forced to THROW OPEN the windows, fortunately in the evening on our return the smell had almost disappeared. The next morning we wanted to go to reseption to get the coffee that the day before we had been promised but there was NOBODY!!!! TERRIBLE experience! (In one bed there were no sheets but nothing compared to the rest)

Stayed for one night. Receptionist guy was cool, I liked him. They don’t have one on at night though. We had to howl at the front door for 3 hours for another guest to let us in. We about ended up scrapping. Don’t even dream of getting a towel. My bag was left with reception only to be given to one of the other guests who returned it in the middle of the night. The damn cowards wouldn’t mince with me in the morning either

So many things, lets make a list: -First, the fact the tourist fee wasnt specified in the website, so we had to pay an extra amount of money we didnt expect. -Second, the policy of the hostel specified that, per hour of delay after 6pm (end of check in time), the tourist has to pay an extra 10€ per hour. We booked the room for 3 people but the third of us couldnt come until the day after, but we paid everything as specifed in the bill, however, we had to pay a penalty of 40€ that he clearly made up, not being registered anywhere which is totally ilegal. -Third, the condition of the whole place, bedroom, and bathrooms, were totally unhealthy, broken beds fixed with cellotape, dirty matresses, broken curtains, musk everywhere around the toilet, broken stuff in the bath tub, dirty and wet towels on the floor, and a total and general lack of hygiene (i add below some pics.) -Fourth, the guy in reception was on the phone until late, talking with people in high volume as he would be the last person in the place, with no rispect at all for the hosts that tried to sleep. -Fifth, early in the morning there wasnt any toilet paper. -Sixth, the bedroom had no light bulbs. -Seventh, we had to make our own beds. -Eight, the pics. on the website dont match with the reality at all. Ive stayed in bad, and very bad hostels everywhere around the world, and definitely this is the worst ive ever been. Definitely, the health authorities should check the place and close it straightaway, not being showed on Booking or any other websites at all.