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Reviews from Guests

4.0/5

tripadvisor

54

Reviews

from real guests

kmb76

3

/

5

Stayed in a triple room. Room was spacious, clean and had a large TV. Bathroom was again, big, clean and nice shower. Provided shower gel, but it made my skin really dry, so avoided using it again and stuck to my own. Check in was fine, with a pleasant welcome. However, this hotel is not a 4 star, the only difference from a 3 star, is that you get a dressing gown. The room wasn't cleaned or towels changed in 3 nights. (We didn't need or want this). BUT it makes you wonder on what basis it can be classed as 4 star, we had to pay €10 per person per night tourist tax, due to being 4 star, and I can not get my head round this. Genuinly wished we had booked a 3 star and spent that money on a meal out in Milan. Was my sons 16th birthday while we were there, hotel takes copies of your passport, so they knew, and his birthday cards were displayed in the room, there was no acknowledgement of this from the hotel, yet when we have celebrated birthdays before, there has been a little note or chocolate bar or something left in the room, (this is supposed to be a 4 star hotel) You are also 20 mins on the tram from Milan centre, so you are not paying for a prime location. Breakfast was €20 per person, we didn't do this, as I think that is far to much for breakfast. There is a shopping centre close by, with a huge supermarket. We got an uber to the San Siro for around £10. The tram is right outside the hotel, which is very handy. Overall there is nothing wrong with this hotel, it is just not 4 star, so manage your expectations when booking, if you want a little luxury, this hotel is not for you, if you want a basic clean room, go 3 star and save your tourist tax money, - honestly, you wont notice much difference, and you have more money to spend in Milan.

Linastalheimseldal

1

/

5

Duration: 1 night Check in: February 24, 2026 (afternoon/afternoon) Check out: February 25, 2026 In short: A very disappointing experience characterized by poor cleaning and poor customer service. I would advise others not to stay here. Description: The room was at check-in in an unacceptable condition. The bathroom was not properly cleaned, and there was both visible dirt and signs of mold. These are conditions that should not occur, regardless of standard or price class. We still chose to stay, as we only stayed one night and had limited time. Unfortunately, the service level made the experience worse. At check-in we specifically asked about late check-out, which was also specified as possible in advance. This was confirmed by the reception. We woke up before noon. 12 by cleaning staff who wanted access to the room. When we contacted the reception, we encountered little understanding. Instead, it was shown at regular check-out hours, without taking responsibility for the lack of internal communication or given any real regret. The information about parking was also misleading. What was prepared in advance as a possible solution could not be confirmed upon arrival. When we pointed out the standard of the room at check-out, the responsibility was largely laid back on us because we had not notified from earlier. This was perceived as unprofessional. Positive: The only employee who appeared serviced was in a bar/restaurant. He was friendly, respectful and welcoming.

arezoub525

5

/

5

Morfeo Hotel offers outstanding value for money. It delivers the quality and service of a much more expensive hotel, with a warm, personal touch that makes you feel truly looked after. I wouldn't hesitate to return or recommend it to anyone visiting Milan. Absolutely top-notch in every way.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi