review-bg-image

Reviews from Guests

3.0/5

tripadvisor

55

Reviews

from real guests

EastGrinsteadMarie

4

/

5

The room was basic but was very clean.The owner despite not knowing much English was very welcoming and helpful.wifi was excellent.Breakfast was rather late for me at 8 and limited by British standards.My room was noisy until midnight from external noise from nearby flats.hotel was difficult to find but was very close to underground and bus stops

Valey_4

5

/

5

An excellent family run hotel where attention to personal detail of their guests was second to none. Milena and her mother were wonderful hosts and we can’t wait to return to their hotel. Have just returned to the UK having spent a long weekend in Milan, Italy. Hotels in Milan for the weekend of our visit were very expensive and few available at a respectable price due to Milan fashion week. After many searches on various web sites I found My Hotel Milano was available and in a area where the central tourist sites were either a metro, bus or walk away. Once booked I contacted the hotel directly as we were not going to be arriving until 00.30 hrs of the morning. This was absolutely no issue and being a family run hotel they gave me a procedure where the front door entrance key was left in a secure location at the hotel. Inside the key safe was the procedure to gain access and locate our room key in the reception area. Once inside the hotel our room key was available to collect from the un-manned reception desk and a description of the procedure to get to our room and times for breakfast. Regarding the room we had was a double room with en-suite shower cubicle. Shower gel and hand wash was available for use and were of a good quality. The room had a safe and plenty of space to either hang clothes within a wardrobe or place clothes in draws. There was a desk and chair in the corner along with a tv for use. I can’t comment on the tv as we did not use it during our stay. The breakfast was a continental breakfast and everything was fresh and tasty. Coffee and tea was readily available and during the day or night you could help yourself to either hot or cold drinks from the restaurant area. As for the location of the hotel, as I said earlier, it is very close to both bus and metro stops. They are within walking distance, bus approximately 2 minutes & metro is approximately a 10 minute walk in a very safe suburban area. There are a variety of restaurants within a 10 minute walking radius of the hotel and the ones we visited were excellent. Finally a special mention should be given to Milena and her mother. They run the hotel and honestly the reason I will definitely re visit their hotel is because they were very warm and welcoming at all times and nothing was too much trouble. When ever we were in their presence they were continually asking if everything was good with the hotel and our room and asking if we needed anything. At breakfast they served our table with a friendly smile and that same smile was there on our arrival back at the hotel after we’d been out exploring. On the basis that My Hotel Milano is a 2 star hotel, with the special care Milena and her mother give the guests the 5 stars treatment. I did say I personally would give them 10 out of 10 for their love and care to their guests but I couldn’t as it was well worth 11 out of 10. Milena and mother, we thank you for our stay and we look forward to returning in the future, very many thanks, Paul and Adele

Laura_JKP

5

/

5

I stayed here for three nights in the single room, the room itself is small but clean and decently up to date, nothing luxurious but it has all you need, honestly at this price point I was expecting less so I was very pleasantly surprised how cozy and comfortable it was. I liked that the hotel is fairly quiet but the walls are very thin and you will hear everything your neighbors are doing or people walking in the hall. The breakfast has pastries, yogurt and coffee - nothing special but it was good and you get a free water bottle every day. At night when reception is closed the front door to the hotel is closed and locked as well and the windows of the room face a yard not the street, so that made me feel safe. Only downfall is that the couple running the place speak very limited english, but they are very friendly and helpful and you will manage with simple english and body language, they even offered me an umbrella when it was raining outside. Location is good, about 5-6min walk to metro station and there are several other bus stops around, the street is very quiet, I did not try to walk to city center but it shouldn't be a long walk. I would recommend this place if you are coming for an active city trip and plan to just shower and sleep in the hotel, for which this is a great place!

Facilities Details

Free Parking

Free Wifi

Spa

Coffee/tea maker

Laundry

Newspapers

Baggage Storage

Smoke-free property

24-Hour Front Desk

Self Parking

Concierge Service

4 Available Room Types

Double Room
Double Room
Double Room
Double Room
Double Room
Double Room
Double Room

Double Room

Towels

Towels

Bathroom phone

Bathroom phone

Heating

Heating

Non-smoking

Non-smoking

Shower

Shower

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Bathrobes

Bathrobes

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Telephone

Telephone

Desk

Desk

TV

TV

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Room service [24-hour]

Room service [24-hour]

Single Room, Shared Bathroom
Single Room, Shared Bathroom
Single Room, Shared Bathroom
Single Room, Shared Bathroom

Single Room, Shared Bathroom

Heating

Heating

Non-smoking

Non-smoking

Sleep comfort items

Sleep comfort items

Bar

Bar

Refrigerator

Refrigerator

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Telephone

Telephone

Desk

Desk

Towels

Towels

Bathroom phone

Bathroom phone

Toilet

Toilet

Shower

Shower

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

TV

TV

Shared Bathroom

Shared Bathroom

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Room service [24-hour]

Room service [24-hour]

Superior Single Room
Superior Single Room
Superior Single Room
Superior Single Room

Superior Single Room

Towels

Towels

Bathroom phone

Bathroom phone

Heating

Heating

Non-smoking

Non-smoking

Shower

Shower

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Bathrobes

Bathrobes

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Telephone

Telephone

Desk

Desk

TV

TV

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Room service [24-hour]

Room service [24-hour]

Single Room
Single Room
Single Room

Single Room

Towels

Towels

Bathroom phone

Bathroom phone

Heating

Heating

Non-smoking

Non-smoking

Shower

Shower

Sleep comfort items

Sleep comfort items

Slippers

Slippers

Private bathroom

Private bathroom

Refrigerator

Refrigerator

Bathrobes

Bathrobes

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Clothes Rack

Clothes Rack

Telephone

Telephone

Desk

Desk

TV

TV

Free bottled water

Free bottled water

Daily newspaper

Daily newspaper

Room service [24-hour]

Room service [24-hour]

Facilities Details

Pool and Spa

Spa

Parking and Transportation

Free Parking

Self Parking

Front Desk Services

Newspapers

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Smoke-free property

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Coffee/tea maker