Bes Hotel Bergamo West

We spent one night at this property. Spacious room, reception staff very friendly and pleasant. Continental breakfast with good products. The only downside was the noise coming from the adjacent street that could be heard in the room despite the windows being closed. Room air conditioning was automatic and functional.

We stayed at the LVG Hotel Collection Bergamo West already in 2022 and had enjoyed it very much, so much so that we decided to return. Unfortunately, compared to our previous experience, we found a general deterioration, probably related to the change of management. One of the first differences concerns the parking lot: a bar was installed and now there is a fee, which we found difficult to understand considering that it is often empty. Even the breakfast buffet seemed less varied than in the past, with a more limited choice, second and third day there were no blonde orange juice, scrambled eggs, single-portion jams in short, several foods were missing. In the room we noticed the absence of the safe, present during our previous stay, and even in the bathrooms are no longer available courtesy kits, a detail that helped to make the stay more comfortable. In addition, the suction system in the bathroom did not work. Finally, we discovered that it is no longer possible for hotel guests to use the swimming pool of the adjacent sports facility, a service that previously represented added value. Overall the property remains valid, but we regret having found these changes in negative compared to a few years ago, taking into account that it is a 4-star property.

I was for the company dinner for one night very comfortable room although a bit small bathroom quite satisfied very plentiful breakfast