Una Malpensa

We arrived in the early afternoon a receptionist was very rude to us, a hotel of this size must have staff suitable for a certain level of hotel

Strategic location, reception staff very attentive and professional, good and convenient parking, everything perfect but I cannot give the highest rating for the cleanliness of the room, after 4 days I had to ask for the sheets and pillowcases to be changed myself, this is not okay, I think that after 2/3 days they should be changed without waiting for complaints (we are talking about a 4-star hotel at an average cost paid of 120 euros / night without breakfast), the staff are always in a hurry even in the cleaning which is done very superficially. There is not enough staff or it depends on their way of doing things.

The location is convenient with ample parking, but the room is not really 4-star quality; it lacks double pillows, the minimum necessary towels, maintenance is so-so, the elevator did not work, the button to go up, etc. The worst part is the breakfast, with scarce products of very low quality, both sweet with sad mini pastries and a cake like a star-shaped bread just placed there by chance, and even worse, the savory items look unappetizing and lack flavor; the ham and cheese seem like hostel-style toast, a kind of chemical orange soda put in a pitcher, and only a little more fruit—4, and I mean 4 pieces of watermelon, and I won't comment further. But now comes the best part: if you want real fresh-squeezed juice, it's 5 euros; if you want salmon, it's 10 euros, and so on. It's just ridiculous to serve a terrible breakfast, charge 15 euros for it, and then put a menu on the table with an endless list of options. For a coffee and a pastry, I can go outside and spend less than half, and they are not frozen. It is better to choose something else; there are too many options nearby.