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Reviews from Guests

2.0/5

tripadvisor

194

Reviews

from real guests

ElisaMalinverno

2

/

5

I must preface this by saying that we are people who adapt to any situation, but in this case, we believe that the hotel is not at the level of a 3-star establishment. Our room lacked any solution for hanging beach towels and swimsuits. When I asked at the reception, I was told to hang them on the balcony (too bad the room didn't have one) or outside the window (she wasn't able to explain how, since there wasn't a line, and I had my own but wouldn't have known where to attach it). On 2 occasions, we had to ask for toilet paper because it had run out and had not been restocked by the cleaning lady. On 2 occasions, we tried to ask for Coca-Cola for lunch, but they told us it was not available (it was for purchase, so it would have been in their interest to have it). For 8 consecutive lunches, we were served watermelon as fruit, without any alternative. As for the cuisine, some dishes (especially the main courses) were not bad. However, most of the first courses (except for a few) seemed like ingredients cooked individually and then assembled at the end... not very appetizing. On one occasion, the pasta was practically raw. One evening, the dessert portions ran out, and we were served ice cream as an alternative. Before meals were finished, the buffet trays were stacked one on top of the other (zero hygiene) and were certainly topped up and served again at the next meal, because the same dishes were often there. The same thing happened with the grated cheese: it was on the tables in containers without lids (yellowish clumps were often visible), and at the end of the meal, they were collected, stacked, and ended up on other tables at the next meal. Around the middle of lunch, the kitchen staff would hurry to the dining room terrace to smoke and then return to the kitchen; I would call this a very unprofessional and unhygienic practice. The service in the dining room was very chaotic with constant oversights. The only positive aspects were the breakfast and the beachfront location.

632marcellaf

1

/

5

Week from August 23 to August 30, 2026... unforgettable Very small room, no fridge, no curtains on the window (useful to not be seen by the neighbors), old air conditioner placed on the floor of the room with a deafening noise, obviously even at night, bathroom with a crusted toilet tending to brownish. We had to beg for a change of sheets on the fourth day (the lady did not have time because she had to tidy up the rooms for new arrivals), soap and shower gel only for the first two days, toilet paper rationed, towels too (on the penultimate day only 2 face towels and the room to be tidied up), poor level of cleanliness. But the best we had was at the restaurant, sea-view table served almost always last. In some areas of the dining room, guests were eating dessert and we were still without our first course, even though we all entered together; for a good 2 nights we gave up on dinner, as it had gotten so late. Terrible. In many years of hotel stays, we had never had such a shocking experience. And to think that we even paid for this vacation! Highly unrecommended.

U5239BNrosam

2

/

5

We stayed at this hotel from August 31 to September 5, a negative experience due to the service organization and in general I certainly do not recommend it.

Facilities Details

Free Parking

Airport Shuttle (surcharge)

Free Wifi

Laundry

Baggage Storage

24-Hour Front Desk

Snack Bar

Ticket Service

Self Parking

Terrace

Concierge Service

4 Available Room Types

Double or Twin Room
Double or Twin Room
Double or Twin Room
Double or Twin Room

Double or Twin Room

Non-smoking

Non-smoking

TV

TV

Shower

Shower

Air Conditioning

Air Conditioning

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Clothes Rack

Clothes Rack

Desk

Desk

Single Room
Single Room
Single Room
Single Room

Single Room

Non-smoking

Non-smoking

TV

TV

Shower

Shower

Air Conditioning

Air Conditioning

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Clothes Rack

Clothes Rack

Desk

Desk

Quadruple Room
Quadruple Room

Quadruple Room

Non-smoking

Non-smoking

TV

TV

Shower

Shower

Air Conditioning

Air Conditioning

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Clothes Rack

Clothes Rack

Desk

Desk

Triple Room
Triple Room

Triple Room

Non-smoking

Non-smoking

TV

TV

Shower

Shower

Air Conditioning

Air Conditioning

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Clothes Rack

Clothes Rack

Desk

Desk

Facilities Details

Parking and Transportation

Airport Shuttle (surcharge)

Free Parking

Self Parking

Food & Drink

Snack Bar

Front Desk Services

Baggage Storage

24-Hour Front Desk

Ticket Service

Concierge Service

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi