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Reviews from Guests

3.0/5

tripadvisor

72

Reviews

from real guests

Alena_Bergamo

2

/

5

What I liked · I don't know how to rate what I liked and disliked for a simple reason. I booked for three nights. The first night I spent in one room and two more in another. During Reservation there is no choice of several rooms. There is only generic information. The double room with twin beds or double bed. And there are no double beds anyway. Why did I ask if it is possible to change the room after the first night? Because air conditioner area was old and noisy. You could not sleep and if I spent it already after five minutes the room temperature reached almost thirty degrees. Since I booked stay for July air conditioning area was indispensable. I had a nightmare night. In the bathroom the shower door was broken. Phon old and noisy. When I contacted the property the next morning they changed my room. In this second room there was air conditioner in better condition BUT not in the bedroom but in the first room where there is wardrobe and two closed beds. Air conditioning does not arrive well in the bedroom but at least it is not noisy. Both rooms I stayed in were clean. In the first room there was no balcony, in the second yes. Footage is near the bed. Location is good. Near the lake and pier. Neighborhood where Rent-Rooms is located is noisy since the structure is located in the historic center that is already small and almost all restaurants and bars in the city are concentrated there. Respect parking I can not say anything because I came by train. WI FI I had mine. In the bathroom inside shower cabin there is no shelf to place just shampoo, there is a bottle of soap inserted on the wall. What did not like · Luggage storage is not there but is stated to exist. If you consider corridor between rooms into which you can enter any person who knows code to open the door, then yes, luggage storage is there. You can leave your bags in this hallway hoping no one touches them. Before booking I phoned the property and asked if you can leave luggage before check in and after check out. They said yes. But actually on the last day that I wanted to take advantage and visit something more since my train was at 6.50pm I could not do. I didn't feel like leaving my suitcase in the hallway. I have called so many times to mobile number that you can see in Booking. No one answered. I left audio - message but no one answered. Later in the site of the structure I found a landline number and the person who answered said he will put my suitcase in the restaurant that they run. So it was my last day of vacation. I wasted so much time getting my suitcase ready. I respect the invoice I asked three times but as the Lady who manages Rent-Rooms was always in a hurry every time she told me that I will have some the next day. On the day of arrival the Lady took the photo of my ID, took the money, gave me the keys to the room and immediately left. We met twice and each time less than five minutes. The receipt, not received, I had before departure from another collaborator who gave me my suitcase back before the departure of my train and anyway I had to ask for a total of 4 times to get the receipt. Recepcion Zone is not there. Everything is done above shelf on the ground floor inside the building where the rooms are located. It is not a Bed & Breakfast because they do not offer breakfast for free or for a fee, it is only a Rent-Rooms. For me mattress was so hard. Absence of teaspoons to be able to mix sugar since there is kettle with two old plastic cups. There were no tea bags or sugar but you buy this in the supermarket. I have no pretensions. Old phon in the first room. Second hidden in the closet and not out of sight in the bathroom. Safe I did not use because the Lady did not have time to explain but only read instructions and I preferred not to use it.

lui_zater

4

/

5

Very good location, comfortable rooms with private toilets... Would recommend it to my friends... Reasonable prices and very friendly staff... The rooms is equipped with air-conditions which are great during summer time in the lake area

Shelley3011

3

/

5

Basic room. Clean but shower was a little meldewy and the shower curtain was a bit smelly. But it was right in the centre of stresa so very convenient. Free parking mentioned in the hotel description is on road public parking which may be a little misleading

Facilities Details

Airport Shuttle (surcharge)

Free Wifi

Baggage Storage

Smoke-free property

24-Hour Front Desk

Offsite Parking reservations required

3 Available Room Types

Premium Quadruple Room
Premium Quadruple Room
Premium Quadruple Room
Premium Quadruple Room
Premium Quadruple Room
Premium Quadruple Room
Premium Quadruple Room
Premium Quadruple Room
Premium Quadruple Room
Premium Quadruple Room
Premium Quadruple Room
Premium Quadruple Room
Premium Quadruple Room
Premium Quadruple Room
Premium Quadruple Room
Premium Quadruple Room
Premium Quadruple Room
Premium Quadruple Room
Premium Quadruple Room

Premium Quadruple Room

Heating

Heating

Non-smoking

Non-smoking

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Air Conditioning

Air Conditioning

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Dining Table

Dining Table

Towels

Towels

TV

TV

Sleep comfort items

Sleep comfort items

Streaming service like Netflix

Streaming service like Netflix

Shower

Shower

Toiletries

Toiletries

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Superior Room
Superior Room
Superior Room
Superior Room
Superior Room
Superior Room
Superior Room
Superior Room
Superior Room
Superior Room
Superior Room

Superior Room

Heating

Heating

Non-smoking

Non-smoking

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Dining Table

Dining Table

Towels

Towels

TV

TV

Sleep comfort items

Sleep comfort items

Streaming service like Netflix

Streaming service like Netflix

Shower

Shower

Toiletries

Toiletries

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Standard Room
Standard Room
Standard Room
Standard Room
Standard Room

Standard Room

Heating

Heating

Non-smoking

Non-smoking

Electric Kettle

Electric Kettle

Satellite Channels

Satellite Channels

Laptop workspace

Laptop workspace

Air Conditioning

Air Conditioning

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Bidet

Bidet

Desk

Desk

Dining Table

Dining Table

Towels

Towels

TV

TV

Sleep comfort items

Sleep comfort items

Streaming service like Netflix

Streaming service like Netflix

Shower

Shower

Toiletries

Toiletries

Private bathroom

Private bathroom

High floor

High floor

Hair dryer

Hair dryer

Roll-in shower

Roll-in shower

Clothes Rack

Clothes Rack

Facilities Details

Parking and Transportation

Airport Shuttle (surcharge)

Offsite Parking reservations required

Front Desk Services

Baggage Storage

24-Hour Front Desk

Entertainment and Family Services

Smoke-free property

Internet Access in public areas

Free Wifi